E-Commerce Operations Executive | Remote Flex & Growth

MIX-BOX PTE. LTD.; Singapore; Hybrid; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Flexible working arrangement

Performance rewards

Career growth

Hands-on experience

Modern working environment

Supportive team

Job summary

mixshop by MIX-BOX PTE. LTD. is hiring an E-Commerce Admin Executive to support customer service, order management and operations across leading platforms.

The role involves assisting with supplier sourcing, price comparisons and wholesale inquiries, while coordinating with warehouse and other departments. The ideal candidate will have a minimum GCE O' Level or Diploma, experience in e-commerce or admin, and strong MS Excel skills. Fresh graduates are welcome.

Qualifications

• Minimum GCE 'O' Level, Diploma or equivalent qualification.
• Experience in e-commerce operations, customer service or administrative work is preferred.
• Familiarity with Shopee, Lazada or TikTok Shop Seller Centre will be an advantage.
• Proficient in Microsoft Excel and other MS Office applications.
• Good written and verbal communication skills in English; Mandarin for coordination with Mandarin-speaking colleagues.

Responsibilities

• Customer Service & Order Management: manage enquiries, cancellations, returns and refunds across platforms; ensure timely resolutions.
• E-Commerce Operations & Administration: support daily operations across Shopee, Lazada, TikTok Shop and other channels; handle admin tasks and documentation.
• Business Support & Development: work with General Manager on daily ops and special projects; assist supplier sourcing and price negotiations; follow up on wholesale inquiries and orders.

Skills

English communication

Mandarin coordination

Detail oriented

Multi-tasking

Independent & proactive

Fresh graduates welcome

Teamwork

Education

GCE O' Level / Diploma

Tools

Microsoft Excel

Job description

mixshop by MIX-BOX PTE. LTD. is hiring an E-Commerce Admin Executive to support customer service, order management and operations across leading platforms.

The role involves assisting with supplier sourcing, price comparisons and wholesale inquiries, while coordinating with warehouse and other departments. The ideal candidate will have a minimum GCE O' Level or Diploma, experience in e-commerce or admin, and strong MS Excel skills. Fresh graduates are welcome.