E-Commerce Operations & Admin Executive

LIANG SENG SPORTS EQUIPMENT PTE LTD; Singapore; On-site; SGD 45,000 - 67,000; Full time

Benefits offered by this job

Hands-on training

Small team with visibility of yourWork

Growth opportunities

Job summary

LIANG SENG SPORTS EQUIPMENT PTE LTD in Singapore is seeking an E-Commerce Operations & Admin Executive to manage day-to-day administrative and online store operations. You will handle stock ordering, order processing, product listings on Shopee, Lazada, Decathlon and our website, and coordinate shipments with suppliers and couriers.

The role requires strong organizational skills, the ability to learn new systems, and effective communication with suppliers and internal teams.

Qualifications

• Experience in e-commerce operations, administration, order processing, inventory management, or customer service is preferred.
• Proficient with computers: Excel, email, and learning new systems quickly.
• Familiarity with Shopee, Lazada, Shopify, or similar e-commerce platforms is an advantage.
• Experience using inventory management systems is preferred.
• Knowledge of ERP or stock management systems is an advantage.

Responsibilities

• Sales management and client support: manage current accounts, take orders, prepare quotations, follow up on payments, and work toward monthly targets.
• Purchasing and stock management: plan and place monthly purchase orders, track orders, resolve supplier issues, and maintain stock records with the storeman.
• E-commerce listings and returns: create product listings across channels, keep pricing and stock data consistent, handle returns and refunds within deadlines.
• Delivery and logistics: arrange courier deliveries, schedule visits, and prepare delivery documents with the warehouse team.

Skills

E-commerce operations

Administrative work

Order processing

Inventory management

Customer service

Multitasking

Attention to detail

Problem solving

English communication

Education

No specific degree required

Tools

Excel

email systems

Shopify

Shopee/Lazada

Inventory management systems

ERP systems

Job description

The role

To manage the company's day-to-day administrative and e-commerce operations: ensuring smooth daily operations, stock ordering, accurate order processing, product listings on our online stores, efficient inventory management, timely shipment coordination, and effective communication between suppliers, freight forwarders, customer service, and delivery arrangements.

This is a multi-functional role that requires someone who is willing to handle a variety of responsibilities, learn new systems, solve problems independently, and support different departments as needed.

Job title: E-Commerce Operations & Admin Executive

• Reports to: General Manager
• Location: Kaki Bukit
• Employment: Full-time

Key responsibilities

Sales management and client support

• Be the main contact for our current sales account: take orders, prepare quotations, and follow up on payment
• Grow sales from existing accounts and working towards monthly sales targets
• Coordinate add-on services with our vendors

Purchasing and stock management

• Plan and place monthly purchase orders with local and overseas suppliers, based on stock levels and sales trends
• Track orders, shipments and arrival dates; resolve supplier issues such as defects and shortage from shipments
• Work with the storeman to keep stock records accurate

E-commerce listings and returns

• Create new products listing in our inventory system and list them on Shopee, Lazada, Decathlon and our website
• Keep prices, stock and product information accurate across all channels
• Handle marketplace returns, refunds and customer issues within platform deadlines

Delivery and logistics coordination

• Arrange deliveries through our couriers and transport partners, and schedule customer visits
• Prepare delivery documents with the warehouse team

Requirements

• Previous experience in e-commerce operations, administration, order processing, inventory management, or customer service is preferred.
• Proficient with computers:Excel, email, and learning new systems quickly
• Familiarity with Shopee, Lazada, Shopify, or similar e-commerce platforms is an advantage.
• Experience using inventory management systems is preferred.
• Knowledge of ERP or stock management systems is an advantage.
• Strong organizational skills, attention to detail, and the ability to multitask.
• A proactive problem-solver who can work independently and follow up on outstanding matters.
• Good communication in English; [Mandarin / other language] is useful for dealing with suppliers
• Previous experience in martial arts, combat sports, or experience in sports retail is preferred.
• Experience with purchasing or importing from overseas suppliers is preferred.
• Mid-career applicants and those switching from a related field are welcome; full training is provided. We are looking fora practical, resourceful, and responsible team player who is comfortable handling a variety of tasks rather than focusing on just one function.
• Candidates with relevant e-commerce, administrative, or operations experience may also be considered.
• Relevant experience and practical skills will be given more weight than academic qualifications.

What we offer

• Basic salary of $4,000 to$6,000 SGD per month
• Hands-on training from our team
• A small team where your work is seen and valued, with room to grow as the business grows