E-commerce Intern

KOKANDO (SINGAPORE) PTE. LTD.; Singapore; In loco; SGD 8900 - 16.000; Tempo pieno

Descrizione del lavoro

KOKANDO (SINGAPORE) PTE. LTD. offers an internship in E-commerce Operations covering KOL coordination, platform administration, inventory management and livestream support in Singapore.

You will gain hands-on experience with Shopee, TikTok Shop, Lazada, and campaign execution while developing marketing and customer service skills. The role emphasizes teamwork, proactive learning and strong organisational abilities, with exposure to order fulfillment, stock control and promotional activities

Competenze

• Pursuing or holding a Diploma in Business, Marketing, or a related field.
• Basic computer skills including Excel or Google Sheets.
• Good communication, organisational and time-management skills.
• Detail-oriented, proactive and willing to learn.
• Able to work independently and as part of a team.
• Prior e-commerce, digital marketing or social media experience is an advantage but not required.
• Willing to assist with packing, stocktaking and other operational duties.

Mansioni

• KOL & Affiliate coordination: research suitable KOLs and affiliates for collaborations.
• Assist outreach, sample shipments and follow-ups.
• Track collaboration progress and performance.
• Create and update product listings, pricing, images and stock.
• Assist with vouchers and sales campaign registrations.
• Support order checks, customer enquiries, returns and refunds under supervision.
• Track sales and prepare basic reports using Excel or Google Sheets.
• Assist with picking, packing, labeling and dispatching orders.
• Conduct stock counts and update inventory records.
• Assist with TikTok livestream preparation and promotional materials.
• Provide administrative and operational support as required.

Conoscenze

Communication

Organisational skills

Time management

Teamwork

Detail-oriented

Proactive learning

Formazione

Diploma in Business, Marketing, or related field

Strumenti

Microsoft Excel

Google Sheets

Descrizione del lavoro

Job Scope

1. KOL & Affiliate Coordination

• Research suitable KOLs and affiliates for collaborations.

• Assist with outreach, sample shipments and follow-ups.

• Track collaboration progress and performance.

2. E-commerce Platform Administration

• Create and update product listings, pricing, images and stock.

• Assist with vouchers and sales campaign registrations.

• Support order checks, customer enquiries, returns and refunds under supervision.
  Assist with promotional bundles and sales campaigns.

• Track sales and prepare basic reports using Excel or Google Sheets.

3. Order Fulfilment & Inventory Management

• Assist with picking, packing, labelling and dispatching orders.

• Conduct stock counts and update inventory records.

4. Livestream & General Operations Support

• Assist with TikTok livestream preparation and promotional materials.

• Provide administrative and operational support as required.

Internship Learning Objectives

By the end of the internship, the intern should be able to:

Understand E-commerce Operations: Gain practical experience with Shopee, TikTok Shop and Lazada.

Develop Digital Marketing Skills: Learn KOL coordination, affiliate marketing and campaign execution.

Apply Inventory & Fulfilment Processes: Understand stock management and order fulfilment.

Support Sales Campaigns: Assist with promotions, vouchers and basic sales reporting.

Strengthen Customer Service Skills: Handle routine customer enquiries professionally.

Improve Workplace Competencies: Develop communication, teamwork, organisation and problem-solving skills.

Job Requirements

• Currently pursuing or holding a Diploma in Business, Marketing, or a related field.

• Basic computer skills, including Microsoft Excel or Google Sheets.

• Good communication, organisational and time-management skills.

• Detail-oriented, proactive and willing to learn.

• Able to work independently and as part of a team.

• Prior e-commerce, digital marketing or social media experience is an advantage but not compulsory.

• Willing to assist with packing, stocktaking and other operational duties.