E-Commerce Executive

Natures Farm; Singapore; Presencial; SGD 40.000 - 66.000; Jornada completa

Descripción de la vacante

Natures Farm is seeking a proactive E-commerce Executive in Singapore to manage multi-platform listings, campaigns and online presence.

You will handle platform management (Lazada, Shopee, TikTok Shop), promotions, analytics, email marketing, and social content, while collaborating with Marketing, Logistics and Finance to drive sales and improve customer experience.

Join a close-knit team with growth opportunities and a focus on work-life balance.

Formación

• Diploma or degree in marketing, business or related field.
• Experience with Shopee/Lazada and brand.com essential.
• 3+ years in e-commerce roles; livestream hosting a plus.
• Proficiency with Google Analytics and Meta Ads.
• Strong organizational, analytical, and communication skills.

Responsabilidades

• Oversee product listings on Lazada, Shopee, TikTok Shop and brand store.
• Manage pricing, descriptions and imagery across platforms.
• Coordinate promotions with the marketing team.
• Support inventory, order processing, and logistics.
• Analyze sales data and forecast trends.
• Assist digital marketing campaigns, including emails and ads.
• Create social content for Facebook, Instagram, and TikTok.
• Gather customer feedback to improve offerings.

Conocimientos

E-commerce

Listing optimization

Data analysis

Communication

Teamwork

Livestream hosting

Educación

Diploma/ Degree in Marketing/ Business

Herramientas

Shopee

Lazada

Brand.com

Google Analytics

Meta Ads

Descripción del empleo

We are seeking a proactive E-commerce Executive to join our team.This role involves creating and executing e-commerce calendars, managing product launches and maintaining a consistent online presence.

Key Responsibilities:

E-commerce Platform Management

• Oversee product listings on e-commerce platforms (e.g., Lazada, Shopee, Tiktok Shop, Official online store).

• Ensure accurate and up-to-date product descriptions, images and pricing.

• Manage promotional campaigns and discounts in collaboration with the marketing team.

• Optimize listings for search visibility and user engagement.

Administrative Support

• Handle order processing, including coordination with logistics partners.

• Monitor inventory levels and ensure timely restocking.

• Assist in generating reports on platform performance and campaign effectiveness.

Sales Forecasting and Analysis

• Support sales forecasting efforts based on historical data, seasonal trends and market insights.

• Analyze sales performance and recommend actionable improvements.

• Collaborate with the finance team to align forecasts with budgeting.

Marketing Support

• Assist in planning and executing digital marketing campaigns, including email marketing and paid ads.

• Collaborate with design department to produce compelling artwork that would drive sales conversions.

• Monitor campaign performance and suggest optimizations.

Customer Support and Engagement

• Respond promptly to customer inquiries and reviews on e-commerce platforms.

• Address complaints and coordinate solutions to ensure customer satisfaction.

• Collect and analyze customer feedback to improve offerings and service.

Market Research and Competitor Analysis

• Conduct regular market research to identify emerging trends and opportunities.

• Monitor competitor strategies and pricing to maintain a competitive edge.

Email Marketing

• Work with design and content team to create high conversion email creatives.

• Schedule emails according to campaign calendar.

• Analysis of results and recommendations to improve sales conversion funnel.

Social Media

• Assist the marketing team in creating organic content for social media channels such as Facebook, Instagram and Tiktok.

Attractive team commissions: share in the team’s success with competitive, performance-based rewards.

Cross-department learning: work alongside other teams, broaden your skills, and see how the whole business runs.

Close-knit, family-style team : a friendly, supportive environment where people look out for each other.

Work-life balance : reasonable hours and respect for your time outside work.

Career growth : clear paths to progress, with opportunities to take on more responsibility as you grow

Requirements:

• Diploma/Degree in Marketing, Business, or a related field.

• Proficiency in e-commerce platforms and tools like Google Analytics, Meta Ads, or similar.

• Experience in Shopee/Lazada/brand.com is essential.

• Experience in meta ads and eDMs is highly preferred.

• Only candidates with a minimum of 3 years experience and above need apply.

• Willingness to host livestreams will be a huge advantage.

• Strong organizational skills and attention to detail.

• Analytical mindset with the ability to interpret data and make data-driven decisions.

• Excellent communication and teamwork skills.