E-Commerce Assistant

TURTLE05 PTE. LTD.; Singapore; On-site; SGD 38,000 - 70,000; Full time

Job summary

TURTLE05 PTE. LTD. is seeking a versatile operations-minded professional in Singapore to manage end-to-end order fulfillment, listings, pricing, and stock.

The role involves coordinating courier collections, handling returns, and supporting promotional campaigns. You will also respond to customer inquiries and assist with basic sales reporting. Ideal candidates will coordinate across inventory, marketing, and customer service processes to ensure accurate listings, timely order processing, and

Responsibilities

• Order Fulfillment & Operations: Pick, pack, and label daily customer orders, coordinate courier collections, and handle returns or exchanges.
• Marketplace & Platform Management: Maintain accurate product listings, pricing, stock levels, promotional banners, and discount vouchers.
• Customer Support: Answer inquiries, manage chat responses, and resolve feedback or order discrepancies promptly.
• Digital Marketing & Content: Schedule social media posts and campaign promotions.
• Inventory & Reporting: Track stock movement, monitor sell-through rates, and assist with stocktakes or basic sales reports.

Job description

• Order Fulfillment & Operations: Pick, pack, and label daily customer orders, coordinate courier collections, and handle returns or exchanges.
• Marketplace & Platform Management: Maintain accurate product listings, pricing, stock levels, promotional banners, and discount vouchers.
• Customer Support: Answer inquiries, manage chat responses, and resolve feedback or order discrepancies promptly.
• Digital Marketing & Content: Schedule social media posts and campaign promotions.
• Inventory & Reporting: Track stock movement, monitor sell-through rates, and assist with stocktakes or basic sales reports.