Dynatrace Implementation Consultant_Contract

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NTT SINGAPORE PTE. LTD. seeks an experienced Dynatrace Implementation Consultant to deploy, configure, and optimize observability solutions in a banking environment.

You will collaborate with infrastructure, application, and operations teams to enhance performance monitoring and resilience across critical systems. Responsibilities include designing and managing Dynatrace environments, deploying agents, configuring monitoring, and delivering dashboards and alerts.

Qualifications

• 8+ years of experience in APM, observability, or monitoring solutions.
• 5+ years of hands-on Dynatrace implementation and administration.
• Experience integrating Dynatrace with ITSM and monitoring platforms.

Responsibilities

• Design, implement, and administer Dynatrace (SaaS/Managed) environments.
• Deploy and manage Dynatrace OneAgent and ActiveGate across on-premises, virtual, and cloud platforms.
• Configure monitoring for applications, APIs, databases, middleware, and infrastructure.
• Develop dashboards, alerts, reports, management zones, SLOs, and service monitoring.
• Implement RUM, Synthetic Monitoring, DEM, Smartscape, Service Flow, and Davis AI capabilities.
• Monitor critical banking applications and establish end-to-end transaction tracing.
• Integrate Dynatrace with enterprise tools such as ServiceNow, Splunk, and Active Directory.
• Conduct performance analysis, root cause investigations, and optimization recommendations.
• Ensure compliance with banking security, audit, and regulatory requirements.
• Provide documentation, knowledge transfer, and operational handover support.

Skills

APM/observability

Dynatrace implementation

Dynatrace components

ITSM integration

Education

Bachelor's degree in IT/CS/Engineering

Tools

Dynatrace Suite

ServiceNow

Splunk

Active Directory

Kubernetes/OpenShift

Job description

Role Summary

Weare seeking an experienced Dynatrace Implementation Consultant to deploy, configure, and optimize Dynatrace observability solutions within a banking environment. The role involves working with infrastructure, application, and operations teams to enhance application performance monitoring, observability, and operational resilience across critical banking systems.

Key Responsibilities

• Design, implement, and administer Dynatrace (SaaS/Managed) environments.
• Deploy and manage Dynatrace OneAgent and ActiveGate across on-premises, virtual, and cloud platforms.
• Configure monitoring for applications, APIs, databases, middleware, and infrastructure.
• Develop dashboards, alerts, reports, management zones, SLOs, and service monitoring.
• Implement RUM, Synthetic Monitoring, DEM, Smartscape, Service Flow, and Davis AI capabilities.
• Monitor critical banking applications and establish end-to-end transaction tracing.
• Integrate Dynatrace with enterprise tools such as ServiceNow, Splunk, and Active Directory.
• Conduct performance analysis, root cause investigations, and optimization recommendations.
• Ensure compliance with banking security, audit, and regulatory requirements.
• Provide documentation, knowledge transfer, and operational handover support.

Required Skills & Experience

• 8+ years of experience in APM, observability, or monitoring solutions.
• 5+ years of hands‑on Dynatrace implementation and administration experience.
• Strong knowledge of Dynatrace OneAgent, ActiveGate, Davis AI, Smartscape, RUM, Synthetic Monitoring, Service Flow, and API integrations.
• Experience with Windows, Linux, VMware, IIS, Apache, Nginx, Java/.NET applications, and databases (Oracle, SQL Server, PostgreSQL).
• Experience integrating Dynatrace with ITSM and monitoring platforms.

Banking & Cloud Experience

• Experience in Banking or Financial Services.
• Understanding of banking applications, operational resilience, and regulatory requirements.
• Experience monitoring Azure, AWS, or GCP environments.
• Knowledge of Kubernetes, OpenShift, Docker, and microservices architectures.

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or a related field.
• Dynatrace Associate/Professional certification preferred.
• ITIL Foundation certification is an advantage.