Dynamics CRM Developer - AI & Automation Focus

United States Digital Space LLC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

United States Digital Space LLC seeks a CRM-focused developer to identify opportunities, analyse needs, and design IT solutions enhancing analytic capabilities. You will document requirements and plan, design, and implement CRM-based improvements using Dynamics CRM/365, Power Platform, and related technologies.

Responsibilities include test planning, UAT support, production issue resolution, and ensuring deployment success.

Qualifications

• Analytical, conceptualisation and problem solving skills.
• Strong Microsoft Dynamics CRM product experience, ideally with CRM 2016 or D365.
• Have been involved in the delivery of at least 3 Microsoft Dynamics CRM Implementation projects.
• 2+ Years of custom development experience in Microsoft Dynamics CRM/365.
• Ablity to customize CRM forms, views, workflows, business rules, charts, & dashboards in Microsoft Dynamics CRM/365.
• Proficiency in developing plug-in & workflow assemblies.
• Working experience with job scheduler, MS SQL database access and batch integration protocols.
• Experienced in developing .NET web services & web API applications.
• Understanding and Configuration of MSCRM Security Roles.
• AI and automation scope past experience will be an advantage.

Responsibilities

• Identify opportunities and work with stakeholders to provide timely and quality data for analysis and enhancements
• Analyse the Authority’s needs and document the requirements
• Plan, design and implement IT solutions to meet the analytical needs of identified opportunities
• Develop test plan and scripts for system testing, support user acceptance testing
• Work with the Authority’s users to ensure smooth deployment and adoption of new solution
• Hands-on experience in CRM
• Ensure the smooth operations and service level of IT solutions
• Support production issues
• Apply AI coding tools such as Copilot and Coder AI to support development, testing, and code reviews.
• Use automation to improve development efficiency. This includes build, test, and deployment activities.
• Leverage AI assistance to improve code quality. This covers refactoring, defect resolution, and documentation.
• Demonstrate willingness to adopt new AI and automation tools where relevant to work outcomes.

Education

Tertiary Education in relevant fields

Tools

Microsoft Dynamics CRM

D365

PowerApps

PowerBI

SSIS/SSRS

SharePoint

C#/.NET

SQL Server

Web Services

ASP.NET/HTML/JavaScript

Job description

United States Digital Space LLC seeks a CRM-focused developer to identify opportunities, analyse needs, and design IT solutions enhancing analytic capabilities. You will document requirements and plan, design, and implement CRM-based improvements using Dynamics CRM/365, Power Platform, and related technologies.

Responsibilities include test planning, UAT support, production issue resolution, and ensuring deployment success.