CRM Senior Technical Consultant

clps global; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

clps global seeks a CRM Senior Technical Consultant to drive end-to-end architecture, development, deployment, and maintenance of enterprise Dynamics 365 and Power Platform ecosystems. This role blends advanced software engineering with strategic business consulting and leads technical delivery teams.

You will design scalable back-end architectures, web services, and user portals while ensuring performance, security, and SLA alignment across project lifecycles.

Qualifications

• Bachelor’s degree in computer science, computer engineering or related field.
• Deep experience with Microsoft Dynamics 365 (Cloud/Online and On-Premises).
• Strong Power Platform expertise, including Power Apps and Power Portals.
• Proficient in C# development, .NET, OOP, and IIS.
• Experience with REST and SOAP web services integration.
• Hands-on DevOps exposure with CI/CD tooling (Azure DevOps, Git, TFS).
• Ability to work across public/private sectors with appropriate security/compliance.

Responsibilities

• Architect and implement enterprise CRM solutions using CRM SDK, C#, and .NET.
• Provide technical leadership, mentorship, and engineering quality standards.
• Lead discovery sessions to translate business needs into technical specs.
• Configure system infrastructure, including mailboxes and security roles; troubleshoot issues.
• Oversee deployment, testing, cutover, and delivery across Agile/Waterfall lifecycles.
• Deliver post-implementation support and user training materials.

Skills

CRM

Dynamics 365

Power Platform

C#

OOP

Azure

AWS

DevOps

CI/CD

REST

SOAP

Education

Bachelor’s Degree in Computer Science / Engineering

Tools

Azure DevOps

TFS

Git

Power Apps

Power Portals

Dynamics SDK

Job description

We are seeking a CRM Senior Technical Consultant to drive the end-to-end architecture, development, deployment, and maintenance of our enterprise Dynamics 365 and Power Platform ecosystems. This role bridges advanced technical engineering with strategic business consulting.

You will design high-performing back-end architectures, robust web services, and user portals while leading technical delivery teams. You will ensure scalability, optimal system performance, and strong stakeholder alignment across various project lifecycles.

Key Responsibilities:

• Solution Architecture & Development: Architect and implement custom enterprise CRM solutions utilizing the CRM SDK, C#, and .NET frameworks. Design, write, and maintain clean, reusable, and reliable code.
• Technical Leadership & Quality: Provide technical mentorship to team members, establish best practices for engineering quality, and oversee version control.
• Requirement Engineering: Lead discovery sessions with business stakeholders to gather functional requirements. Translate complex objectives into technical specifications and interactive prototypes.
• System Integration & Configuration: Configure system infrastructure, including Mailbox setup, Server-Side Synchronization, and granular CRM Security Roles. Troubleshoot server-side and asynchronous process bugs.
• Deployment & DevOps Management: Orchestrate system testing, deployment checklists, and cutover procedures across both Agile and Waterfall lifecycles. Ensure project delivery aligns with timelines and budgets.
• Client Support & Operations: Manage post-implementation support and service delivery in strict compliance with customer Service Level Agreements (SLAs). Author training materials and facilitate user knowledge transfer.

Job Requirements

• Education: Bachelor’s Degree in Computer Science, Computer Engineering, Engineering or equivalent practical industry experience.
• Core Expertise: Deep, extensive technical experience specializing in Microsoft Dynamics 365 (both Cloud/Online and On-Premises environments).
• Low-Code/No-Code: Proven expertise in the Power Platform ecosystem, specifically designing Power Apps and Power Portals.
• Cloud Architecture: Strong hands-on engineering experience deploying architectures within Microsoft Azure or AWS cloud infrastructures.
• Development Skills: Proficiency in C# development, Object-Oriented Programming (OOP), and IIS configuration.
• Integrations: Experience building and consuming web services utilizing SOAP and REST protocols.
• DevOps Tools: Familiarity with modern code versioning and CI/CD tools (such as Azure DevOps, TFS, or Git).
• Environment: Adaptability to manage projects across both public and private sectors, adhering to respective data and security compliance frameworks.