Dynamics 365 Solution Architect

PRICEWATERHOUSECOOPERS CONSULTING (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

PwC Singapore is seeking an experienced Dynamics 365 Techno-Functional Solution Architect to lead the design, architecture and implementation of enterprise CRM and digital transformation projects built on Microsoft Dynamics 365, Power Platform, Azure, and AI.

You will guide end-to-end solution architecture, gather business requirements, design integrations, data migration, security and governance, and drive AI adoption with Copilot and Azure OpenAI, mentoring teams and supporting pre-sales.

Qualifications

• 12+ years of experience with Microsoft Dynamics 365 and CRM implementations.
• Strong techno-functional expertise in Dynamics 365 Service/Customer Engagement & Power Platform.
• Hands-on experience with Azure services, APIs, integration, and data migration.
• Excellent stakeholder management and consulting skills.

Responsibilities

• Lead end-to-end solution architecture for Dynamics 365 and Power Platform projects.
• Gather requirements and translate business needs into scalable solutions.
• Design integrations with enterprise systems using APIs, Azure services, and middleware.
• Define data migration, security, governance, and deployment strategies.
• Drive AI adoption using Copilot, Azure OpenAI, and intelligent automation.
• Provide technical leadership, conduct architecture reviews, mentor teams.
• Support pre-sales activities, solution estimation, and stakeholder engagement.

Skills

Dynamics 365

Power Platform

Azure Services

Integration

Data Migration

Security Governance

Stakeholder Mgmt

Tools

Azure Functions

Logic Apps

API Management

Service Bus

DevOps

Job description

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

About The Team

PwC Southeast Asia Consulting's vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

Our practice spans the whole range of clients’ digital capabilities, ranging from strategy to execution. We help solve complex boardroom problems, and work with the team to not only solve problems of today but get them ready for new opportunities for tomorrow, creating the pathway of how technology can enable business visions. We help our clients with advisory services such as IT & cloud strategy, IT cost & governance, IT operating model etc. We also work on the implementation of various IT applications e.g. CRM, ERP and SharePoint.

We are seeking an experienced Dynamics 365 Techno-Functional Solution Architect to lead the design, architecture, and implementation of enterprise-scale CRM and digital transformation solutions built on Microsoft Dynamics 365, Power Platform, Azure Services, and AI technologies.

About the Role

• Lead end-to-end solution architecture for Dynamics 365 and Power Platform projects.
• Gather requirements and translate business needs into scalable functional and technical solutions.
• Design integrations with enterprise systems using APIs, Azure services, and middleware.
• Define data migration, security, governance, and deployment strategies.
• Drive AI adoption using Dynamics embedded Copilot, Microsoft Copilot Studio, Azure OpenAI, and intelligent automation solutions.
• Provide technical leadership, conduct architecture reviews, and mentor project teams.
• Support pre-sales activities, solution estimation, and stakeholder engagement.

About You

Required Skills & Experience

• 12+ years of experience in Microsoft Dynamics 365 and CRM implementations.
• Strong techno-functional expertise in Dynamics 365 Service / Customer Engagement & Power Platform
• Strong experience with Azure services including Functions, Logic Apps, API Management, Service Bus, and DevOps.
• Hands-on experience with integration, data migration, security, and solution governance.
• Strong stakeholder management and consulting skills.

Preferred Qualifications

• Experience delivering projects in both Commercial Cloud and Government Cloud environments.
• Experience deploying solutions on Azure and AWS.
• Advanced knowledge of AI, Generative AI, Microsoft Copilot, and Azure OpenAI.
• Microsoft certifications in Dynamics 365, Power Platform, and Azure are highly desirable.