Dynamics 365 Solution Architect: AI & Cloud Innovator

PRICEWATERHOUSECOOPERS CONSULTING (SINGAPORE) PTE. LTD.

Singapore

On-site

SGD 180,000 - 240,000

Full time

3 days ago

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Job summary

PwC Singapore is seeking an experienced Dynamics 365 Techno-Functional Solution Architect to lead the design, architecture and implementation of enterprise CRM and digital transformation projects built on Microsoft Dynamics 365, Power Platform, Azure, and AI.

You will guide end-to-end solution architecture, gather business requirements, design integrations, data migration, security and governance, and drive AI adoption with Copilot and Azure OpenAI, mentoring teams and supporting pre-sales.

Qualifications

12+ years of experience with Microsoft Dynamics 365 and CRM implementations.
Strong techno-functional expertise in Dynamics 365 Service/Customer Engagement & Power Platform.
Hands-on experience with Azure services, APIs, integration, and data migration.
Excellent stakeholder management and consulting skills.

Responsibilities

Lead end-to-end solution architecture for Dynamics 365 and Power Platform projects.
Gather requirements and translate business needs into scalable solutions.
Design integrations with enterprise systems using APIs, Azure services, and middleware.
Define data migration, security, governance, and deployment strategies.
Drive AI adoption using Copilot, Azure OpenAI, and intelligent automation.
Provide technical leadership, conduct architecture reviews, mentor teams.
Support pre-sales activities, solution estimation, and stakeholder engagement.