Dynamic Collections Specialist – Debt Recovery

KAI SENG CONSTRUCTION PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

KAI SENG CONSTRUCTION PTE. LTD. is seeking an Account Collector to recover overdue payments from clients.

You will review accounts in our database, interview clients by phone to assess their ability to pay, and negotiate repayment plans to help them settle debts. The ideal candidate has strong verbal and written communication, good math skills, and experience with collections or telemarketing. Excellent phone etiquette and interpersonal skills are essential to succeed in this fast-paced,

Qualifications

• Experience in collecting debts or phone-based outreach.
• Proven customer service and negotiation abilities.
• Excellent verbal communication and listening skills.

Responsibilities

• Interview clients by phone to assess ability to pay.
• Negotiate repayment plans and advise on payment options.
• Follow up on overdue accounts and update records.
• Inform management of strategy effectiveness.

Skills

Communication

Negotiation

Mathematical skills

Phone skills

Interpersonal skills

Customer service

Job description

KAI SENG CONSTRUCTION PTE. LTD. is seeking an Account Collector to recover overdue payments from clients.

You will review accounts in our database, interview clients by phone to assess their ability to pay, and negotiate repayment plans to help them settle debts. The ideal candidate has strong verbal and written communication, good math skills, and experience with collections or telemarketing. Excellent phone etiquette and interpersonal skills are essential to succeed in this fast-paced,