Driver Operations Manager

LUMENS PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

LUMENS PTE. LTD. in Singapore seeks an operations-focused coordinator to recruit and onboard private hire vehicle drivers, and to oversee daily driver pools and service delivery.

You will coordinate driver deployments, passenger bookings, and trip schedules, monitor operations, resolve disruptions, and act as the main liaison between drivers, passengers, and corporate clients, driving continual process improvements.

Qualifications

• Experience recruiting drivers for mobility services.
• Experience onboarding drivers and ensuring compliance.
• Strong coordination and people management skills.

Responsibilities

• Recruit, onboard, and manage a pool of private hire vehicle drivers to support operational requirements.
• Coordinate driver deployments, passenger bookings, and trip schedules to ensure seamless service delivery.
• Monitor daily operations, resolve service disruptions and incidents, and provide operational support to drivers and clients.
• Serve as the key liaison between drivers, passengers, and corporate clients, ensuring a high level of service and communication.
• Support operational projects, deployments, and continuous process improvements while maintaining accurate operational records.

Skills

Recruitment

Onboarding

Driver management

Job description

LUMENS PTE. LTD. in Singapore seeks an operations-focused coordinator to recruit and onboard private hire vehicle drivers, and to oversee daily driver pools and service delivery.

You will coordinate driver deployments, passenger bookings, and trip schedules, monitor operations, resolve disruptions, and act as the main liaison between drivers, passengers, and corporate clients, driving continual process improvements.