Driver Onboarding Specialist — Part-Time

Lalamove; Singapore; Hybrid; SGD 21,000 - 28,000; Part time

Job summary

Lalamove in Singapore is seeking a proactive Part-Time Driver Operations Associate (Onboarding) to support the Driver Onboarding team with day-to-day activities. You will assist Driver Partners throughout onboarding by answering enquiries, verifying documents, and keeping records to ensure a smooth onboarding experience.

This role suits someone who enjoys interacting with people, has strong attention to detail, and thrives in a fast-paced operational environment.

Qualifications

• Energetic, driven, proactive and detail-oriented.
• Strong communication and interpersonal skills with the ability to work independently.
• Comfortable engaging with people over the phone and providing excellent customer service.
• Proficient in Microsoft Office applications, particularly Microsoft Excel.
• Able to commit to a minimum of 20 hours per week.
• Willing to participate in a rotating weekend and Public Holiday support schedule when assigned.

Responsibilities

• Proactively reach out to interested Driver Partners via phone calls to assist with enquiries and support the onboarding process
• Provide guidance to Driver Partners on onboarding requirements, processes, and documentation
• Verify submitted documents and maintain accurate Driver Partner records in internal systems
• Rostered weekend/Public Holiday document verification duties to support operations; shifts typically remote and about 1 hour

Skills

Customer service

Phone communication

Attention to detail

Independent worker

Time management

Tools

Microsoft Excel

Job description

Lalamove in Singapore is seeking a proactive Part-Time Driver Operations Associate (Onboarding) to support the Driver Onboarding team with day-to-day activities. You will assist Driver Partners throughout onboarding by answering enquiries, verifying documents, and keeping records to ensure a smooth onboarding experience.

This role suits someone who enjoys interacting with people, has strong attention to detail, and thrives in a fast-paced operational environment.