Distribution Manager / Senior Manager

ERGO INSURANCE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ERGO Insurance Pte. Ltd. in Singapore seeks a motivated professional to join our Distribution team.

The role focuses on recruiting and engaging Agents/Financial Advisors, driving sales targets, and overseeing onboarding and training processes. You will prepare regular production reports and benchmark insurance products for digital portals. Ideal candidates bring 5–10 years in general insurance sales/distribution, strong stakeholder skills, and knowledge of Personal & Commercial Lines.

Qualifications

• 5–10 years’ experience in sales / marketing / distribution and/or underwriting within general insurance
• Good knowledge of Personal & Commercial Lines and distribution practices
• Experience in agent/FA engagement, recruitment, or portfolio/production management within a distribution environment
• Experience in Accident, Travel (Personal & Group) and Home products
• Strong ability to analyse production performance and translate insights into actionable initiatives
• Exposure to digital or portal insurance products, including product benchmarking, requirements gathering, or optimisation of portal-based offerings
• Good network or connection of agents/FAs contacts
• Collaborative team player with good stakeholder management and communication skills
• Possession of relevant insurance or professional qualifications is required

Responsibilities

• Lead, drive and support Agents/Financial Advisors engagement and recruitment initiatives.
• Actively manage the Agents/FAs recruitment pipeline, partnering with team.
• Plan and oversee onboarding and structured training of new Agents/FAs.
• Monitor, track and analyse Agents/FAs performance and provide actionable insights.
• Prepare and present production reports for Head of Distribution and Management.
• Conduct benchmarking of insurance products via digital portals to support development.
• Gather feedback to identify market gaps and competitive weaknesses in Retail and SME insurance.
• Translate market insights into clear product requirements and drive development with Underwriting.
• Collaborate to improve UI and intermediary journeys for digital products.

Skills

Sales & Marketing

Distribution management

Agent engagement

Data analysis

Stakeholder management

Communication skills

Tools

Digital portals

Performance reporting tools

Job description

We are looking for highly motivated professionals with proven experience to join our Distribution team.

At ERGO Insurance Pte. Ltd., a registered general insurer regulated by the Monetary Authority of Singapore, we are proud to be a wholly owned subsidiary of ERGO Group AG, one of Europe’s leading insurance groups, and the primary insurance arm of Munich Re, a global leader in reinsurance and risk management.

There are countless reasons to choose ERGO as your employer.

No matter where you are in your career, we offer diverse opportunities for growth across all departments and levels. You’ll thrive in a fair, open-minded culture where every employee is trusted, valued, and empowered.

At ERGO, we grow together. Professional development is at the heart of our philosophy—we provide every team member with the tools and support to develop both personally and professionally.

If you have a strong passion for success and aspire to build a rewarding career with a company that values collaboration and growth, we look forward to meeting you!

ERGO. Grow Together

About the role

• Drive recruitment, engagement and development of Agents / Financial Advisors (FAs)

• Manage sales performance, targets and recruitment pipeline

• Oversee onboarding and training of new Agents / FAs

• Prepare production and performance reports for Management

• Conduct market and product benchmarking, especially for digital / intermediary products

• Partner internal teams to improve digital portals, workflows and user experience

Pre-Requisites

• 5–10 years’ experience in sales / marketing /distribution and or underwriting within general insurance

• Good knowledge of Personal & Commercial Lines and distribution practices

• Experience in agent/FA engagement, recruitment, or portfolio/production management within a distribution environment.

• Experience in Accident, Travel (Personal & Group) and Home products.

• Strong ability to analyse production performance and translate insights into actionable initiatives.

• Exposure to digital or portal insurance products, including product benchmarking, requirements gathering, or optimisation of portal-based offerings.

• Good network or connection of agents/FAs contacts.

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• Collaborative team player with good stakeholder management and communication skills.

• Possession of relevant insurance or professional qualifications is required.

Job Roles

1. Lead, drive and support Agents/Financial Advisors (FA) engagement and recruitment initiatives, including the planning and execution of engagement and training events, in close collaboration with other members of the Distribution team with an aim to achieve sustainable growth and overall sales targets.

2. Actively manage the Agents/FAs recruitment pipeline, partnering with other members of the Distribution team to identify, assess and prioritise potential Agents/FAs in line with business growth objectives.

3. Plan and oversee the onboarding and structured training of new Agents/FAs to ensure a smooth integration and early productivity.

4. Monitor, track and analyse Agents/FAs performance by consolidating agreed sales targets, action plans, and feedback from engagement sessions with Agents/FAs, working closely with other Distribution team members to derive actionable insights for Management.

5. Prepare and present annual, quarterly, and campaign-based production reports for the Head of Distribution and Management, highlighting performance trends and growth opportunities.

6. Conduct ongoing research and benchmarking of insurance products distributed through digital intermediary portals, monitoring market features, positioning and distribution practices to support product development and competitiveness. Product champion for allocated products.

7. Gather structured feedback from Agents/FAs to identify market gaps, unmet needs and competitive weaknesses in Retail and SME insurance products.

8. Translate benchmarking and market insights into clear, prioritised product requirements and drive product development process from distribution and market perspective, in close collaboration with Underwriting.

9. Collaborate with relevant stakeholders to improve the user interface (UI), intermediary journey and workflows, and overall proposition of digital-based products, with a clear focus on driving adoption, conversion and meeting agreed production targets.