Director, Operational Risk Management, APAC

RGA; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

RGA invites an experienced Director to lead Operational Risk Management for APAC, shaping risk governance, resilience, and strategic risk programs across multiple countries. You will partner with business and functional leaders to ensure effective risk controls and informed decision-making.

The role requires deep expertise in risk frameworks, excellent communication, and the ability to translate complex risks into actionable insights for executive audiences.

Qualifications

• Bachelor or Master’s degree in Finance, Risk Management, Business, or Actuarial Science.
• Professional qualifications (GARP, PRM, FRM, or CII) preferred.
• 10+ years in operational risk, audit, or resilience in reinsurance/insurance.
• Strong understanding of risk frameworks and regulatory expectations.
• Excellent stakeholder management and change management capabilities.
• Ability to translate complex risks into executive-level reporting.
• Proven ability to influence and guide cross-functional teams.
• Advanced Excel, SharePoint, Power BI, and PowerPoint skills.

Responsibilities

• Oversee implementation of the Operational Risk Management framework.
• Lead programs like RCA, KRIs, and incident management.
• Improve control effectiveness through risk assessments and remediation.
• Strengthen business continuity and resilience with country risk leaders.
• Provide risk evaluations for transactional risk assessments.
• Collaborate with leaders to identify emerging risks and mitigations.
• Deliver risk insights and reporting to senior management and risk committees.
• Foster a strong risk culture through stakeholder engagement.

Skills

Stakeholder management

Change management

Executive communication

Analytical skills

Process improvement

Decision making

Influence & leadership

Education

Bachelor's or Master's degree in Finance, Risk Management, Business, Actuarial Science

Tools

Excel

SharePoint

Power BI

PowerPoint

Job description

You desire impactful work.

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Position overview

The Director, Operational Risk Management, APAC provides supervision of the Operational Risk Management framework and its effective implementation across the APAC business. Working closely with business, functional and risk leaders, the role strengthens governance and controls, enhances operational resilience, drives process improvement, and enables informed, risk-based decision-making.

Responsibilities

• Support implementation of the Operational Risk Management framework, risk management strategy, and governance standards
• Lead key operational risk management programs, including Program Insight/RCA, KRIs, operational risk incident management
• Improve control effectiveness through risk assessments, control testing, process reviews, and timely remediation of identified issues
• Strengthen business continuity, crisis management, and operational resilience through planning, testing, and continuous improvement in partnership with country risk leaders, functional experts and enterprise colleagues
• Provide operational risk evaluations and assessments for transactional risk assessment
• Partner with business leaders to identify emerging risks and implement practical mitigation strategies
• Deliver clear, actionable risk insights and reporting to senior management and risk committees regarding to Operational Risk
• Foster a strong risk culture through stakeholder engagement, coaching, and guidance
• Collaborate and develop local risk teams while driving operational risk and process improvement initiatives

Qualifications

• Bachelor or Master's degree in Finance, Risk Management, Business, Actuarial Science and/or equivalent experience
• Professional qualifications (ie. GARP, PRM, FRM, or CII) in related field is preferred
• Minimum 10+ years' experience of operational risk, audit, resilience experience within related reinsurance or insurance industry
• Advanced understanding risk management frameworks and regulatory expectations
• Strong influencing and excellent communication skills. Proven stakeholder management and change management capabilities
• Ability to translate complex risks into practical business solutions and executive-level reporting
• Identifies and resolves technical, operational, and organizational problems
• Guides, influences, and persuades others either internally in other areas or externally with customers or agencies
• Ability to make timely and effective decisions
• Strong software development life cycle skills is preferred, such as business requirements identification and documentation, functional and user test planning and execution, training material content development and delivery, as well as pre- and post- production planning and coordination
• Project management skills is preferred, such as demonstrating ability to evaluate project objectives and scope feasibility, gain understanding, schedule resources, and manage budget to plan
• Demonstrates strong analytical skills, attention to detail and accuracy
• Advanced skills in Excel, SharePoint, Power BI and PowerPoint

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What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.