Director of Regional Health Operations & Strategy

SingHealth Group; Singapore; On-site; SGD 250,000 - 320,000; Full time

Job summary

SingHealth Group is seeking a Director, Operations & Admin for Regional Health System Operations to lead RHS service delivery, drive value-based care strategies, and collaborate with MOH/AIC and community partners to implement population health initiatives in the eastern region.

You will work with RHS site leads, SORH, and MOH to establish governance, monitor performance, and ensure alignment with SingHealth initiatives and capitation funding models.

Qualifications

• Bachelor's Degree with 16 years of relevant working experience in healthcare with at least 10 years in a managerial role
• A registrable basic medical degree qualification would be an added advantage and experience in grassroots or community work is preferred
• Excellent knowledge of regulatory standards
• Strong leadership qualities with sound business and strategic acumen
• Strong communication and interpersonal skills, with the ability to secure buy-in from diverse stakeholders and manage cross-functional and institutional relationships
• Adept at navigating complex, ambiguous and challenging situations with excellent organisational and prioritisation skills

Responsibilities

• Oversee and coordinate RHS Healthier SG team's service delivery and resource deployment within the COC
• Review all services operating under the COC and provide advice and governance on operational issues
• Formulate, implement and review strategies to deliver value-based care to the population in the eastern region
• Drive and coordinate policies that facilitate population enrolment and engage process owners and business units to establish insights
• Engage regional General Practitioners and Primary Care Networks to adopt care protocols and IT systems
• Plan and facilitate regional resident enrolment and service journey, and implement integrated community care teams
• Establish planning and governance framework and a Risk Management framework to govern programmes
• Develop KPIs and evaluate RHS initiatives; work with Strategic Finance on cost-effectiveness
• Partner with internal/external stakeholders to improve health across age groups

Skills

Leadership

Regulatory knowledge

Strategic planning

Communication

Stakeholder management

Change management

Education

Bachelor's Degree

Registrable medical degree (added advantage)

Job description

SingHealth Group is seeking a Director, Operations & Admin for Regional Health System Operations to lead RHS service delivery, drive value-based care strategies, and collaborate with MOH/AIC and community partners to implement population health initiatives in the eastern region.

You will work with RHS site leads, SORH, and MOH to establish governance, monitor performance, and ensure alignment with SingHealth initiatives and capitation funding models.