Director of Quality

BotX Innovation; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

BotX Innovation is seeking an experienced Quality Director to lead the end-to-end quality function, shaping quality strategy and standards across R&D, Manufacturing, Supply Chain and customers. You will build a high-performing team and drive quality excellence from NPI through mass production.

The role requires deep knowledge of ISO 9001, IATF 16949 (preferred), and quality tools such as APQP, PPAP, FMEA, SPC, MSA and 8D.

Qualifications

• Bachelor’s degree or above in Engineering, Quality Management or related discipline.
• 10+ years of relevant quality experience with leadership in quality systems.
• Experience in automotive/electronics/semiconductor/precision manufacturing; Tier 1/OEM preferred.
• Strong knowledge of ISO 9001 and quality tools; IATF 16949 preferred.
• Strong leadership, cross-functional coordination and customer communication.

Responsibilities

• Establish and continuously improve the QMS; oversee audits and certifications.
• Oversee project quality management from planning to pre-production validation.
• Manage supply chain quality via supplier assessments and corrective actions.
• Oversee manufacturing quality, process controls and yield improvements.
• Lead customer quality management and drive root cause analysis with corrective actions.
• Build and develop the Quality team and establish key quality metrics.

Skills

Leadership

Cross-functional coordination

Customer communication

Quality management

Problem solving

Education

Bachelor’s degree in Engineering, Quality Management or related discipline

Tools

APQP

PPAP

FMEA

SPC

MSA

8D

IATF 16949 (preferred)

Job description

We are looking for an experienced Quality Director to lead and build our end-to-end quality function, covering quality systems, project quality, supplier quality, manufacturing quality and customer quality. You will define the company’s quality strategy and standards, develop a high-performing Quality team, and work closely with R&D, Manufacturing, Supply Chain and customers to drive quality excellence from new product introduction through mass production.

Key responsibilities

• Establish the company’s quality objectives, develop and continuously improve the Quality Management System (QMS), and oversee system audits, customer audits and relevant certifications.
• Oversee project quality management, including quality planning, risk assessment and pre-production quality validation, to ensure successful new product introduction.
• Manage supply chain quality through supplier assessments, quality audits and corrective actions to improve incoming material quality and supplier performance.
• Oversee manufacturing quality and quality inspection, strengthen process controls and inspection standards, and improve product yield and quality consistency.
• Lead customer quality management, including major quality issues and customer complaints, and drive cross-functional root cause analysis, corrective actions and effectiveness verification.
• Build and develop the Quality team, manage team performance, and establish key quality metrics to drive continuous improvement.

About you

• Bachelor’s degree or above in Engineering, Quality Management or a related discipline.
• At least 10 years of relevant quality experience, with proven experience in establishing quality systems and leading quality teams.
• Experience in automotive, electronics, semiconductor, precision manufacturing or related industries. Experience managing quality requirements for automotive Tier 1 or OEM customers is preferred.
• Strong knowledge of ISO 9001 and quality tools such as APQP, PPAP, FMEA, SPC, MSA and 8D, with experience in new product introduction and mass production quality management. Knowledge of IATF 16949 is preferred.
• Strong leadership, cross-functional coordination and customer communication skills, with the ability to drive the resolution of complex quality issues.
• Proficiency in English and Chinese is required, as the role involves regular communication on quality matters with Chinese-speaking customers, suppliers and internal stakeholders.