Director, Field Engineering

Menlo Ventures; Singapore; On-site; SGD 250,000 - 350,000; Full time

Benefits offered by this job

Comprehensive benefits package

Inclusive work culture

Job summary

A leading software company in Singapore is seeking a Director, Field Engineering to lead first-line managers and teams of pre-sales Solutions Architects. This role focuses on driving expansion in the Asean region while fostering a collaborative culture. Ideal candidates will have over 5 years of technical leadership experience in high-growth environments, a proven track record in enterprise software pre-sales, and strong skills in building customer relationships. Join us in shaping our customer-centric solutions moving forward.

Qualifications

• 5+ years of second-line leadership experience managing teams of 20+ individuals.
• High-growth enterprise software pre-sales experience with senior-level tenure.
• Track record of driving large transactions and high growth customers.
• Excellent communication of business value and stakeholder alignment

Responsibilities

• Lead and manage first line Managers and pre-sales Solutions Architects.
• Build a collaborative culture in a rapid-growth environment.
• Support consumption business and create trust-based customer relationships.
• Improve ROI of Solutions Architect involvement in sales cycles
• Build trust-based relationships with customers and strategic partners
• Promote a solution and value-based field-engineering approach
• Represent Databricks brand in the ASEAN region
• Mentor and develop regional field engineering talent

Skills

Leadership in technical pre-sales

Relationship building

Data-driven decision making

Communication of complex solutions

Stakeholder management

Education

Bachelor's degree in Computer Science, Information Systems, Engineering

Tools

CRM systems

Salesforce

Job description

FEQ127R195

We are looking for a Director, Field Engineering to join our world-class hyper-growth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our expansion in the Asean region.

Your experience in partnering with sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. This role will report to the Technical GM, Asean and Greater China Region.

Impact you will have

• Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects
• Build a collaborative culture within a rapid-growth team to embody and promote Databricks' customer-obsessed, teamwork and diverse culture
• Support our growing consumption business focusing on customer value and supporting your SA team in this motion
• Support increased return on investment of Solutions Architect involvement in sales cycles
• Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts
• Promote a solution and value-based selling field-engineering organisation
• Display an understanding of business needs and revenue potential for accounts in the assigned region
• Build Databricks' brand in the Asean region in partnership with the Marketing and Sales team

What we look for

• 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals
• Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region
• Ability to elevate the engagement with a track record of driving large transactions and high growth customers
• Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach
• Proven track record of transformational success and delivery of customer value
• Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing)
• Experience in complex strategic accounts generating +$1M ARR
• Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models
• Great at instituting processes for technical field members to improve efficiency
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.