Digital Workplace Delivery Lead — Banking

GMP Technologies; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

GMP Technologies seeks a Workplace Technology Delivery Lead based in Singapore. This permanent position involves defining the end-user services (EUS) strategy and managing the delivery of regional IT services, aligned with enterprise objectives.

The ideal candidate will have over 10 years of experience in IT Service Delivery, with expertise in EUC technologies like Microsoft 365 and strong strategic management skills. Responsible for key initiatives, you will ensure reliable operations and service improvement within the banking sector.

Qualifications

• 10+ years of experience in IT Service Delivery, EUC or End User Services.
• Experience managing teams and delivering regional IT services.
• Proven expertise in EUC technologies.

Responsibilities

• Define EUS strategy and service roadmap.
• Manage the full EUS planning lifecycle.
• Lead end-to-end delivery of major EUS programs.
• Mentor and develop EUS professionals.

Skills

IT Service Delivery

EUC technologies

Stakeholder management

Project leadership

Problem-solving

Education

Bachelor's degree in IT or related fields

Tools

Microsoft 365

Intune

Teams

Zoom

WebEx

Job description

GMP Technologies seeks a Workplace Technology Delivery Lead based in Singapore. This permanent position involves defining the end-user services (EUS) strategy and managing the delivery of regional IT services, aligned with enterprise objectives.

The ideal candidate will have over 10 years of experience in IT Service Delivery, with expertise in EUC technologies like Microsoft 365 and strong strategic management skills. Responsible for key initiatives, you will ensure reliable operations and service improvement within the banking sector.