Digital Solutions Strategist

AIA Shared Services; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

AIA Shared Services is seeking a Business Analyst to bridge business needs with technology, driving digital initiatives and improving user experiences. You will engage stakeholders, define requirements, and support delivery across strategic and BAU projects.

You will develop test scenarios, support governance, resolve production issues, and contribute to training and knowledge management. Strong analytical skills and collaboration across teams are essential.

Qualifications

• Bachelor's degree in Business, IT, CS, or related field.
• 3–4 years in business analysis, digital delivery, or system implementation, preferably in Corporate Solutions.
• Proficient with JIRA, Confluence, AS400 and other BA tools.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent stakeholder management and communication abilities.
• Digital savviness and interest in AI and emerging tech.

Responsibilities

• Engage stakeholders to gather requirements, document business rules, and prepare BRDs.
• Develop UAT test scenarios based on business requirements and QA standards.
• Support delivery and governance of strategic initiatives and BAU enhancements.
• Resolve production issues and identify process gaps for continuous improvement.
• Create training materials and maintain knowledge resources.
• Handle platform-related enquiries and data transformation tasks.

Skills

Analytical thinking

Stakeholder management

Communication skills

Problem solving

Learning agility

Education

Bachelor's degree in Business or IT

Tools

JIRA

Confluence

AS400

Job description

AIA Shared Services is seeking a Business Analyst to bridge business needs with technology, driving digital initiatives and improving user experiences. You will engage stakeholders, define requirements, and support delivery across strategic and BAU projects.

You will develop test scenarios, support governance, resolve production issues, and contribute to training and knowledge management. Strong analytical skills and collaboration across teams are essential.