Digital Programs PMO & QA Coordinator

PRIMESTAFF MANAGEMENT SERVICES PTE LTD; Singapore; On-site; SGD 46,872 - 78,120; Full time

Job summary

PRIMESTAFF MANAGEMENT SERVICES PTE LTD is seeking a PMO/Operations coordinator to support digital programmes and on-ground activations in Singapore. The role involves coordinating UAT and Beta testing with stakeholders and external vendors, ensuring QA and business alignment, and providing basic technical support during testing.

You will also help manage operational planning, audit records, and SOP/documentation updates, while coordinating meetings and tracking action items across

Qualifications

• Diploma or Degree in Business Administration, IT, PM, or related discipline.
• 1–2 years in PMO support, project coordination, operations support, UAT, or digital programme administration.
• Experience with digital transformation, system implementation, or project delivery is a plus.
• Proficient in Microsoft Office, esp. Excel with Pivot Tables, data reconciliation and reporting.

Responsibilities

• Coordinate UAT and Beta Testing with stakeholders, vendors, and users prior to releases.
• Perform testing to ensure features meet business requirements and user expectations.
• Provide basic technical support during testing and understand programme workflows.
• Coordinate user feedback sessions, usability testing, surveys and focus groups for enhancements.
• Participate in on-ground testing to validate programme functionality and gather feedback.
• Support operational planning and execution of on-ground activations and maintain activation records.
• Process IT service requests, bug reports, and data requests for Healthy 365 and other HPB digital services.
• Maintain logs of service requests and ensure timely closure.
• Develop and update SOPs, process documentation, user guides, and workflows.
• Review processes and recommend improvements for efficiency and user experience.
• Provide secretariat support for project meetings and vendor meetings, with minutes and action tracking.

Skills

PMO coordination

Stakeholder communication

Organizational skills

Meeting coordination

Agile project environments

Education

Diploma or Degree in Business Administration, Information Technology, Project Management, or related discipline

Tools

Microsoft Excel

Pivot Tables

VLOOKUP

Data reconciliation

Job description

PRIMESTAFF MANAGEMENT SERVICES PTE LTD is seeking a PMO/Operations coordinator to support digital programmes and on-ground activations in Singapore. The role involves coordinating UAT and Beta testing with stakeholders and external vendors, ensuring QA and business alignment, and providing basic technical support during testing.

You will also help manage operational planning, audit records, and SOP/documentation updates, while coordinating meetings and tracking action items across