Digital Health Admin & Customer Support Specialist

Cloud Health; Singapore; On-site; SGD 25,000 - 36,000; Full time

Job summary

Cloud Health Pte Ltd in Singapore is seeking an Admin Assistant to support HQ operations. This role focuses on administrative coordination, customer support, and order fulfilment to ensure smooth day-to-day platform operations.

The ideal candidate has a Polytechnic Diploma or equivalent (O level/NITEC) and no healthcare experience is required. We welcome learners who are adaptable and detail-oriented, with a willingness to grow in a dynamic startup.

Qualifications

• O level / NITEC / Diploma and above. No healthcare exp required.
• Polytechnic Diploma, GCE A / O / NITEC qualification.

Responsibilities

• Customer service and success: Handle inquiries from customers through chat, email, or messaging platforms; Manage customer records, registration, and scheduling; Coordinate with internal teams to resolve issues promptly.
• Order fulfilment and support: Process and track customer orders and deliveries; Verify customer details and billing information; Ensure accurate documentation and timely follow-ups.
• Administrative duties: Perform data entry, filing, and bookkeeping tasks; Assist with stock monitoring and supplier coordination; Prepare simple reports and support daily office operations; Support other business functions and ad-hoc admin tasks as needed.

Skills

Customer service

Attention to detail

Google Docs

Spreadsheets

Data entry

Education

Diploma or equivalent

GCE A/O/NITEC

Tools

Google Docs

Spreadsheets

Job description

Cloud Health Pte Ltd in Singapore is seeking an Admin Assistant to support HQ operations. This role focuses on administrative coordination, customer support, and order fulfilment to ensure smooth day-to-day platform operations.

The ideal candidate has a Polytechnic Diploma or equivalent (O level/NITEC) and no healthcare experience is required. We welcome learners who are adaptable and detail-oriented, with a willingness to grow in a dynamic startup.