Digital Channel Intern: Shape Smart Wealth Experiences

Phillip Capital Inc.; Singapore; On-site; SGD 17,000 - 21,000; Full time

Job summary

Phillip Securities Pte Ltd is offering a Digital Channel Intern role that provides hands-on experience across POEMS, Wealth, and AI-powered customer experiences. You will work with cross-functional teams to analyze journeys, conduct market research, gather requirements, and test new digital features to enhance the client experience.

You will gain exposure to digital product management, user experience design, and data analytics while collaborating with Technology, Marketing, Operations,

Qualifications

• Pursuing a Bachelor's Degree in Business, Information Systems, Information Technology, Computer Science, Marketing, Finance, or related field.
• Strong analytical and problem-solving skills with attention to detail.
• Passion for digital products, fintech, AI, and wealth management.
• Excellent verbal and written communication skills.
• Able to work independently and in cross-functional teams.
• Familiarity with digital product management, customer journey mapping, UI/UX concepts, Agile/Scrum, or data analytics is a plus.

Responsibilities

• Support planning and execution of digital initiatives across POEMS and Wealth platforms.
• Analyse customer journeys and identify opportunities to improve the digital client experience.
• Conduct market research on digital wealth trends and fintech innovations.
• Gather business requirements and assist in preparing user stories and BRD/UAT scenarios.
• Assist in testing new digital features for a seamless customer experience.
• Analyse user behaviour and campaign performance to derive insights.
• Support digital marketing initiatives and content development.
• Participate in AI projects including personalised recommendations and workflow automation.
• Collaborate with Technology, Marketing, Operations, Compliance, and Customer Experience teams.

Skills

Analytical

Problem solving

Communication skills

Team collaboration

Digital product management

UI/UX concepts

Agile/Scrum

Data analytics

AI knowledge

Education

Bachelor’s Degree in progress

Tools

Power BI

Excel

Figma

SQL

Job description

Phillip Securities Pte Ltd is offering a Digital Channel Intern role that provides hands-on experience across POEMS, Wealth, and AI-powered customer experiences. You will work with cross-functional teams to analyze journeys, conduct market research, gather requirements, and test new digital features to enhance the client experience.

You will gain exposure to digital product management, user experience design, and data analytics while collaborating with Technology, Marketing, Operations,