Intern, Digital Channel

Phillip Securities Pte Ltd; Singapore; On-site; SGD 8,900 - 13,000; Part time

Job summary

Phillip Securities Pte Ltd invites you to join its Digital Channel intern program in Singapore, working on POEMS, Wealth, and AI-powered experiences. You will help shape digital initiatives and learn how digital products, UX, and data analytics drive client value.

You will collaborate with Technology, Marketing, Operations, Compliance, and Customer Experience teams while gaining hands-on exposure to product management, user journeys, and AI projects that enhance the client experience and wealth

Qualifications

• Currently pursuing a Bachelor’s Degree in Business, Information Systems, Information Technology, Computer Science, Marketing, Finance, or a related discipline.
• Strong analytical and problem-solving skills with attention to detail.
• Passion for digital products, fintech, AI, and wealth management.
• Excellent verbal and written communication skills.
• Ability to work independently while collaborating effectively within a cross-functional team.
• Familiarity with digital product management, customer journey mapping, UI/UX concepts, Agile/Scrum methodologies, or data analytics is an advantage.
• Experience with AI tools, Microsoft Power BI, Excel, Figma, SQL, or digital analytics platforms will be a plus.

Responsibilities

• Support the planning and execution of digital initiatives across POEMS and Wealth platforms.
• Analyze customer journeys and identify opportunities to improve the digital client experience.
• Conduct market research on digital wealth trends, fintech innovations, and competitor offerings.
• Gather business requirements and assist in preparing user stories, business requirements, user acceptance test (UAT) scenarios, and documentation.
• Assist in testing new digital features and enhancements to ensure a seamless customer experience.
• Analyse user behaviour, campaign performance, and platform usage to generate actionable insights.
• Support digital marketing initiatives, including customer engagement campaigns and content development.
• Participate in AI-related projects, including personalised recommendations, digital assistants, and workflow automation.
• Collaborate with cross-functional teams including Technology, Marketing, Operations, Compliance, and Customer Experience to deliver digital solutions.
• Contribute ideas that help transform POEMS from a trading platform into a comprehensive digital wealth platform.

Skills

Analytical thinking

Problem solving

Communication skills

Cross-functional teamwork

UI/UX basics

Agile/Scrum

Data analytics

Education

Bachelor’s degree in related field

Tools

Microsoft Power BI

Excel

Figma

SQL

Job description

What You Will Be Working On

The Digital Channel team drives the digital experience for PhillipCapital clients by making investing and wealth management simpler, smarter, and more engaging. As a Digital Channel Intern, you will have the opportunity to work on digital initiatives across POEMS, Wealth, and AI-powered customer experiences, supporting projects that improve how clients discover, invest, protect, and grow their wealth.

You will gain hands-on exposure to digital product management, customer journey design, user experience enhancement, digital marketing, data analytics, and AI initiatives while collaborating with business, technology, operations, and marketing teams.

In This Role, You Will:

• Support the planning and execution of digital initiatives across POEMS and Wealth platforms.
• Analyse customer journeys and identify opportunities to improve the digital client experience.
• Conduct market research on digital wealth trends, fintech innovations, and competitor offerings.
• Gather business requirements and assist in preparing user stories, business requirements, user acceptance test (UAT) scenarios, and documentation.
• Assist in testing new digital features and enhancements to ensure a seamless customer experience.
• Analyse user behaviour, campaign performance, and platform usage to generate actionable insights.
• Support digital marketing initiatives, including customer engagement campaigns and content development.
• Participate in AI-related projects, including personalised recommendations, digital assistants, and workflow automation.
• Collaborate with cross-functional teams including Technology, Marketing, Operations, Compliance, and Customer Experience to deliver digital solutions.
• Contribute ideas that help transform POEMS from a trading platform into a comprehensive digital wealth platform.

What We Are Looking For

We value curious individuals who enjoy solving problems and creating better digital experiences. While you may not have experience in every area, a passion for technology, innovation, and customer experience will help you succeed.

• Currently pursuing a Bachelor’s Degree in Business, Information Systems, Information Technology, Computer Science, Marketing, Finance, or a related discipline.
• Strong analytical and problem-solving skills with attention to detail.
• Passion for digital products, fintech, AI, and wealth management.
• Excellent verbal and written communication skills.
• Ability to work independently while collaborating effectively within a cross-functional team.
• Familiarity with digital product management, customer journey mapping, UI/UX concepts, Agile/Scrum methodologies, or data analytics is an advantage.
• Experience with AI tools, Microsoft Power BI, Excel, Figma, SQL, or digital analytics platforms will be a plus.
• Eagerness to learn, take ownership, and contribute ideas in a fast-paced environment.

We regret that only shortlisted candidates will be notified.

Brought to you by Phillip Securities Pte Ltd (A member of PhillipCapital)