Digital Banking Analyst: Automation & UX Excellence

AVATAR MODERN TECHNO SERVICES PTE. LTD.; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

AVATAR MODERN TECHNO SERVICES PTE. LTD. is seeking a professional to work closely with Business Units and IT partners to gather requirements, review solutions, and deliver end-to-end system and process changes in a banking environment.

Responsibilities include implementing digital customer journeys to enhance customer and employee experiences, re-engineering processes, and coordinating UAT with regional teams to ensure timely delivery. Strong communication and MS Office proficiency are essential.

Qualifications

• 1 year+ experience in systems development and/or business process improvement initiatives.
• Preferably project life cycle experience in Financial Services Industry.

Responsibilities

• Re-engineer end-to-end processes and review operations solutions.
• Implement automation to transform consumer banking operations.
• Conduct requirement gathering workshops and document artefacts.
• Review functional specifications and process-defining documents.
• Coordinate and ensure UAT test plans and test cases are executed on schedule.
• Provide post-production support and track production issues to closure.
• Collaborate with regional and country teams to ensure timely project delivery.

Skills

Systems development

Business process improvement

Banking operations knowledge

MS Office suite

Education

Bachelor / Diploma Degree

Job description

AVATAR MODERN TECHNO SERVICES PTE. LTD. is seeking a professional to work closely with Business Units and IT partners to gather requirements, review solutions, and deliver end-to-end system and process changes in a banking environment.

Responsibilities include implementing digital customer journeys to enhance customer and employee experiences, re-engineering processes, and coordinating UAT with regional teams to ensure timely delivery. Strong communication and MS Office proficiency are essential.