Diesel/Marni/Jil Sander - Sales Associate/ Senior Sales Associate

OTB Singapore Commercial Pte. Ltd; Singapore; On-site; SGD 35,000 - 50,000; Full time

Benefits offered by this job

8 days off per month

Public Holidays

Year-end Bonus

Attendance Bonus

Medical Insurance

Staff Purchase Discount

Career Development in Luxury Retail

Job summary

OTB Singapore Commercial Pte. Ltd. is seeking a Sales Associate/Senior Sales Associate to join our luxury retail team in Singapore.

In this full-time role, you will deliver exceptional customer service and drive sales across Diesel, Marni, Jil Sander and Maison Margiela brands. You will engage clients, build lasting relationships, and create personalized experiences, including services and private appointments.

Qualifications

• Experience in luxury retail or high-end fashion preferred.
• Strong communication and interpersonal skills.
• Capacity to engage with clients and build long-term relationships.

Responsibilities

• Achieve and exceed individual and store sales targets.
• Deliver outstanding service aligned with the brand luxury standards.
• Engage with clients to understand needs and preferences.
• Build and maintain long-term relationships to drive loyalty and repeat business.
• Create personalized client experiences, including services and private appointments.
• Manage post-sale follow-up, including client feedback and relationship nurturing.
• Maximize cross-selling and upselling opportunities.
• Maintain in-depth knowledge of product lines, brand history, and current campaigns.

Skills

Luxury retail

Customer service

Communication

Team player

Product knowledge

Job description

We are seeking an enthusiastic Sales Associate / Senior Sales Associate to join our OTB (Diesel/Marni/Jil Sander/ Maison Margiela) Singapore team. In this full-time role, you will be responsible for providing exception customer service and driving sales in our fashionable retail store location in Singapore.

Whatyou'llbedoing

Achieveandexceedindividualandstoresalestargets.

Deliveroutstandingservicealignedwiththebrand'sluxurystandards.

Engagewithclientstounderstandtheirneedsandpreferences.

Buildandmaintainlong-termrelationshipstodriveloyaltyandrepeatbusiness.

Createpersonalizedclientexperiences,includingservicesandprivateappointments.

Managepost-salefollow-up,includingclientfeedbackandrelationshipnurturing.

Maximizecross-sellingandupsellingopportunities.

Maintainin-depthknowledgeofproductlines,brandhistory,andcurrentcampaigns.

Whatwe'relookingfor

Atleast1-2years’relevantexperienceinluxuryretailfashionbrand

Apositive,enthusiasticandteam-orientedattitude

Strongcommunicationandinterpersonalskillswiththeabilitytoengagewithclient and keentobuildlong termrelationshipwithclients.

Excellentproductknowledgeandapassionforthebrand

Akeeneyefordetailandtheabilitytomaintainhighstandardsofstorepresentation.

Weoffercompetitivesalarypackageincludingbasesalaryandcommissionplusthefollowingbenefits:

• 8daysoffpermonth
• PublicHolidays
• Year-endBonus
• AttendanceBonus
• MedicalInsurance
• StaffPurchaseDiscount
• CareerDevelopmentinLuxuryRetail