Desktop Engineer, Jurong East, upto $4000

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

AMBITION GROUP SINGAPORE PTE. LTD. is seeking a Desktop Engineer to support the school with end-user IT assistance, device management, and technology-enabled learning initiatives.

The role is ideal for IT Support Engineers, Desktop Support Engineers, ICT Executives, and Helpdesk Professionals working in a dynamic school environment. You will troubleshoot ICT devices and software, manage school equipment, assist teachers and students, and help with AV setups for events, while contributing to ICT

Qualifications

• Diploma in Information Technology or related field.
• Experience in ICT/desktop/helpdesk roles.
• Strong troubleshooting, communication, and multitasking skills.

Responsibilities

• Provide ICT end-user support and troubleshooting for devices and software.
• Assist with deployment, maintenance, and asset management of ICT equipment.
• Support teachers and students with IT requests and AV setups.
• Maintain inventory and assist with school technology initiatives.
• Deliver digital literacy and ICT training sessions.

Skills

ICT Support

Desktop Support

Helpdesk

Communication skills

Google Workspace

Microsoft Office

Troubleshooting

Independent work

Education

Diploma in Information Technology

Tools

Google Workspace

Microsoft Office

Job description

Our client, a well-established educational institution in Singapore, is seeking an desktop engineer to support the school's daily operations, end-user support, device management, and technology-enabled learning initiatives.

This position is suitable for IT Support Engineers, Desktop Support Engineers, ICT Executives, and Helpdesk Professionals looking to work in a dynamic school environment.

Key Responsibilities

• Provide technical support and troubleshooting for ICT devices, applications, peripherals, and user accounts.
• Manage and maintain school ICT devices, equipment, and shared technology resources.
• Support teachers, staff, and students on IT-related issues and requests.
• Assist with setup, deployment, and maintenance of laptops, projectors, and other ICT equipment.
• Coordinate ICT operations and support school-wide technology initiatives.
• Support Audio-Visual (AV) setup and technical requirements for school events and programmes.
• Assist with audio and video production activities when required.
• Perform ICT inventory tracking, asset management, and equipment maintenance.
• Conduct Digital Literacy and ICT-related training sessions for students.
• Work closely with school stakeholders and ICT personnel to ensure smooth ICT operations.

Requirements

• Diploma in Information Technology, Computer Science, Engineering, or related disciplines.
• Experience in ICT Support, Desktop Support, Technical Support, Helpdesk, or ICT Executive roles.
• Good troubleshooting skills for hardware, software, and end-user issues.
• Familiarity with Microsoft Office applications and Google Workspace.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.