Deskside Technician I

Stefanini, Inc; Singapore; Hybrid; SGD 28,000 - 45,000; Part time

Job summary

Stefanini, Inc. is seeking a Deskside Technician I in Singapore on a contract basis. The role focuses on on-site hardware/software support, break/fix, and maintaining endpoint security across Windows environments.

You will work with Lenovo hardware, Active Directory, VPN, and SCCM in a global IT services setting. Qualified candidates will have 3+ years of desk-side experience, strong communication, and a proven ability to diagnose and resolve end-user issues, including printers, networking, and

Qualifications

• 3+ years corporate desk side support experience with strong emphasis on Windows 7/10.
• Experience troubleshooting and replacing hardware on Lenovo PCs.
• Experience using Active Directory.
• Experience supporting Microsoft Office 2007/2016 including MS Lync, Outlook 2016 (OWA & client).
• Experience troubleshooting wireless connectivity.
• VPN experience.

Responsibilities

• Provide hardware/software support to onsite client including break/fix.
• Implement virus detection and eradication procedures.
• Diagnose end-user system failures and implement repair solutions.
• Diagnose printer and peripheral device failures and implement repair solutions.
• Troubleshoot network devices to ensure PC-to-network connectivity.

Skills

Desk-side support

Windows 7/10 troubleshooting

Wireless connectivity

VPN

Customer service

Tools

Active Directory

SCCM

RDP

Lenovo hardware

Symantec Endpoint Protection

BitLocker

Job description

Job Details

Field Services

Deskside Technician I Singapore, Posted:9/6/2026 Job Description Job ID#:

64829

Job Category:

Field Services

Position Type:

Contract

Shift:

1

Remaining Positions:

1

Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?

• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network

What do you need to succeed?

• 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
• Experience troubleshooting and replacing hardware onLenovo PCs
• Experience using Active Directory
• Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
• Experience troubleshooting wireless connectivity issues
• Quality Customer Service skills
• VPN experience.
• Experience with basic hardware printer support
• Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP

What you"ll get

• Work with brilliant minds, often within a global capacity;
• Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
• Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.

Why we"re different

• Brazilian and privately owned company;
• Agility, flexibility, and innovation are in our DNA;
• Flat organizational structure which enables faster communication and decision making.

Take a look for yourself Here’s one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY Job Requirements Details:

• 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
• Experience troubleshooting and replacing hardware onLenovo PCs
• Experience using Active Directory
• Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
• Experience troubleshooting wireless connectivity issues
• Quality Customer Service skills
• VPN experience.
• Experience with basic hardware printer support
• Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP

Pay Range:

Based on Experience