Design Insights & Validation Research Lead

HP R&D SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

HP R&D SINGAPORE PTE. LTD. seeks a Design Insights & Validation Research Lead to drive end-to-end research from problem framing to insight delivery. You will design and execute qualitative and quantitative studies, synthesize findings, and translate insights into product decisions.

Collaborating with Design, Product, Engineering, and Business teams, you will apply rigorous methods, contribute to research frameworks, and communicate outcomes through storytelling and stakeholder presentations.

Qualifications

• Bachelor's or Master's degree in Human Factors, Psychology, Social Sciences, HCI, Design Research, or related field.
• Typically 3–6 years of UX/design research, market research, or related disciplines.
• Strong foundation in qualitative and quantitative methods and selecting appropriate approaches.
• Curiosity about human behavior, evolving tech, and AI experiences.
• Ability to structure questions into clear objectives and actionable studies.
• Collaborates effectively with multidisciplinary stakeholders.

Responsibilities

• Lead end-to-end research initiatives from problem definition to insight delivery across projects and workstreams.
• Design and execute qualitative and quantitative studies, including interviews, usability testing, surveys, concept validation, journey evaluation, and behavioral research.
• Synthesize findings into clear, actionable insights and recommendations informing product, experience, and business decisions.
• Explore and validate concepts, prototypes, and live experiences, evaluating clarity, usability, trust, relevance, and value.
• Collaborate with Design, Product, Engineering, and Business to align research objectives and translate findings into decisions.
• Apply methodological rigor in selecting approaches appropriate to questions, timelines, and resources.
• Contribute to development and improvement of research frameworks, tools, templates, and best practices.
• Support communication and scaling of insights through documentation and reusable knowledge systems.
• Communicate findings through storytelling, presentations, and stakeholder recommendations.

Skills

Qualitative research

Quantitative research

Stakeholder collaboration

Storytelling

AI-assisted research

Remote research

Research platforms

Education

Bachelor's or Master's in Human Factors, Psychology, Social Sciences, HCI, Design Research, or related field

Tools

UserTesting

Suzy

Qualtrics

Eye-tracking tools

Job description

What a Design Insights & Validation Research Lead does at HP:

• Lead end-to-end research initiatives, from problem definition and research planning to execution, synthesis, and insight delivery across assigned projects and workstreams.

• Design and execute qualitative and quantitative research, including in-depth interviews, usability testing, surveys, concept validation, journey evaluation, and behavioral research.

• Synthesize findings into clear, actionable insights and recommendations that inform product, experience, and business decisions.

• Explore and validate concepts, prototypes, and live experiences, evaluating clarity, usability, trust, relevance, and perceived value.

• Collaborate with cross-functional stakeholders across Design, Product, Engineering, and Business to align research objectives and translate findings into decisions.

• Apply methodological rigor while selecting research approaches appropriate to business questions, timelines, and resources.

• Contribute to the development and improvement of research frameworks, tools, templates, and best practices.

• Support the communication and scaling of research insights through documentation, repositories, and reusable knowledge systems.

• Communicate research findings through compelling storytelling, presentations, and recommendations for stakeholders.

Individuals who do well in this role at HP, usually possess:

• Bachelor's or Master's degree in Human Factors, Psychology, Social Sciences, Human-Computer Interaction, Design Research, or a related field.

• Typically 3–6 years of relevant experience in UX research, design research, market research, or related disciplines.

• Strong foundation in qualitative and quantitative research methodologies, including the ability to select appropriate methods for different research objectives.

• Curiosity about human behavior, evolving technology, physical and digital interactions, and emerging AI experiences.

• Ability to structure ambiguous business and design questions into clear research objectives and actionable studies.

• Strong analytical and synthesis skills, translating qualitative and quantitative findings into meaningful insights.

• Understanding of human-centered design, experience validation, usability principles, and experience metrics.

• Ability to collaborate effectively with multidisciplinary stakeholders.

• Familiarity with research platforms such as UserTesting, Suzy, Qualtrics, or similar tools.

• Familiarity with AI-assisted research workflows, including synthesis, analysis, and research productivity.

• Experience with remote, moderated, unmoderated, and iterative research methods.

• Strong written, verbal, and visual storytelling skills.

• Exposure to behavioral analytics, experimental design, or eye-tracking tools is an advantage.

• Independently executes research projects and contributes to research activities across assigned workstreams.

• Provides evidence-based recommendations that influence design and product decisions.

• Collaborates with cross-functional teams and contributes to stakeholder discussions.

• Supports research quality, methodological consistency, and the reuse of insights across the organization.