Dental Front Desk Specialist: Patient Care & Scheduling

PKWY DENTAL PTE. LTD.; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

PKWY DENTAL PTE. LTD. is seeking a client-focused administrator to support day-to-day operations at our Scotts Road clinic. You will manage patient registrations and scheduling, answer phone inquiries, and assist with payments.

The role emphasizes strong communication, interpersonal skills, a mature, cheerful demeanor, and a professional appearance to foster a positive patient experience in a modern dental setting located at Pacific Plaza, Scotts Road.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-oriented with a positive attitude.
• Professional appearance and mature disposition.

Responsibilities

• Manage patient registrations and scheduling of appointments.
• Answer phone calls / enquiries from patients.
• Collect payments and provide financial counseling.
• Submit insurance claims.
• Stay motivated and focused on assigned tasks.
• Be proactive and take initiative.
• Be responsible towards job and colleagues.
• Demonstrate good communication and interpersonal skills.

Skills

Communication skills

Interpersonal skills

Customer service

Positive attitude

Professional appearance

Job description

PKWY DENTAL PTE. LTD. is seeking a client-focused administrator to support day-to-day operations at our Scotts Road clinic. You will manage patient registrations and scheduling, answer phone inquiries, and assist with payments.

The role emphasizes strong communication, interpersonal skills, a mature, cheerful demeanor, and a professional appearance to foster a positive patient experience in a modern dental setting located at Pacific Plaza, Scotts Road.