Dental Assistant & Front Desk Coordinator

ORACARE GROUP PTE. LTD.; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

ORACARE GROUP PTE. LTD. is seeking a proactive Clinic Assistant to support dental procedures and front desk operations in Singapore. The role includes assisting the dentist, preparing materials, disinfection, and maintaining a welcoming clinic environment.

You will manage appointments, update patient records, handle reminders and feedback, and assist with insurance submissions and case coordination with labs. Candidates should be customer‑oriented and detail‑driven.

Responsibilities

• Assist the Dentist during dental treatments and procedures
• Anticipate the requirement of the dentist
• Ensure the comfort of patient through the treatment
• Disinfect and sterilize instruments and equipments
• Perform general housekeeping to ensure cleanliness of treatment rooms
• Maintain appropriate levels of supplies in treatment room
• Prepare materials, dental instruments, and equipments as required
• Prepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front Desk
• Responsible for the reception of all visitors, patients and callers to the Clinic and create a professional and welcoming image for the clinic
• Perform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social media
• Responsible for updating patients’ information and sending reminders for dental treatment
• Responsible for collecting patients’ feedback forms and handling patient feedback
• Prepare, manage and monitor cases being sent to and received from the lab(s)
• Perform cashiering duties and submission of CHAS, Medisave and other Insurance Claims to relevant channels
• Manage the social media account(s) of the clinic to create awareness of the clinic
• Ensure the Front Desk at the Clinic provides optimal level of service
• Continually identify and make appropriate improvements with the customer service team at the Front Desk of the clinic
• Any other tasks assigned by the Clinic IC(s) / Management.

Job description

ORACARE GROUP PTE. LTD. is seeking a proactive Clinic Assistant to support dental procedures and front desk operations in Singapore. The role includes assisting the dentist, preparing materials, disinfection, and maintaining a welcoming clinic environment.

You will manage appointments, update patient records, handle reminders and feedback, and assist with insurance submissions and case coordination with labs. Candidates should be customer‑oriented and detail‑driven.