Delivery Operations Lead, Innovative Medicine (4PL)

Johnson & Johnson Innovative Medicine; Singapore; On-site; SGD 90,000 - 135,000; Full time

Job summary

Johnson & Johnson Innovative Medicine in Singapore is seeking a senior operations leader to manage SMIP markets, covering warehouse, distribution, customer service, inventory and inbound shipments. You will own SOPs, KPIs and broker relationships, driving efficiency and compliance across the supply chain.

You will lead a high-performance team, collaborate with procurement and quality, and support regional programs and audits while delivering cost-effective 4PL operations aligned with JJOS

Qualifications

• Education Level: University/Bachelor’s Degree or Equivalent. Preferred area of study: Business, Logistics, Engineering.
• Years of Experience: 5+ years’ relevant experience, 2+ year people management experience
• Experience in logistics & supply chain, customer service, planning.
• Strong communication and stakeholder management.

Responsibilities

• Oversee day-to-day 4PL operation including warehouse, distribution and customer service, ensuring contractual obligations on metrics, cost, service, quality and safety.
• Manage daily operation and performance for import/export shipments through custom broker and inbound/export transportation.
• Support SAP transactions, order processing, financial closing, inventory reconciliation, invoice and payment processes and reporting.
• Drive 4PL performance excellence via performance reviews and continuous improvement initiatives.
• Collaborate with Quality, EHS and Compliance to meet targets; support audits and CAPA closure.
• Lead for NPI launch excellence and delivery process readiness.

Skills

Collaboration

Compliance Management

Cost Management

Demand Forecasting

Developing Others

Distribution Management

DRP

Decision Making

Inclusive Leadership

Inventory Optimization

Leadership

Operations Management

Order Management

Organizing

Program Management

Strategic Supply Chain Management

Team Management

Transportation Management

Warehouse Management

Education

University/Bachelor’s Degree or Equivalent

Tools

MS Office

SAP

MS Visio

Outlook

Job description

Johnson & Johnson Innovative Medicine in Singapore is seeking a senior operations leader to manage SMIP markets, covering warehouse, distribution, customer service, inventory and inbound shipments. You will own SOPs, KPIs and broker relationships, driving efficiency and compliance across the supply chain.

You will lead a high-performance team, collaborate with procurement and quality, and support regional programs and audits while delivering cost-effective 4PL operations aligned with JJOS