Delivery Operations Lead - Courier & Scheduling Expert

FIVEEL PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

FIVEEL PTE. LTD. in Singapore seeks a Supervisor to manage courier delivery operations, ensuring drivers hit targets while maintaining service quality.

You will supervise daily courier activities, coordinate schedules, monitor pickups and deliveries, and address delays or customer complaints. Safety and compliance are essential. Experience in courier/logistics supervision and strong leadership are required.

Qualifications

• Experience in courier, delivery, or logistics supervision.
• Strong communication and team management skills.
• Ability to manage high-volume delivery operations.

Responsibilities

• Supervise daily courier delivery operations.
• Manage courier drivers and delivery schedules.
• Monitor parcel pickup and delivery timelines.
• Ensure accurate tracking and handling of shipments.
• Address operational issues such as delayed deliveries or customer complaints.
• Train and guide delivery personnel on company procedures.
• Maintain delivery records and performance reports.
• Ensure safety and compliance with courier service standards.
• Coordinate with clients and dispatch teams.

Skills

Courier supervision

Team management

High-volume delivery

Communication skills

Job description

FIVEEL PTE. LTD. in Singapore seeks a Supervisor to manage courier delivery operations, ensuring drivers hit targets while maintaining service quality.

You will supervise daily courier activities, coordinate schedules, monitor pickups and deliveries, and address delays or customer complaints. Safety and compliance are essential. Experience in courier/logistics supervision and strong leadership are required.