Delivery Operations Lead

10X AI TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 39,000 - 78,000; Full time

Job summary

10X AI Technology Pte. Ltd. in Singapore is seeking a Fleet Operations Supervisor to lead the driver and delivery team, ensuring smooth and timely deliveries across urban routes.

You will plan daily routes, deploy drivers and vehicles, monitor performance, and coordinate with Warehouse, Transport, Sales and Customer Service to resolve issues. A Diploma in Logistics or related field and 5+ years in fleet/delivery operations are required.

Qualifications

• Diploma in Logistics, Supply Chain, Transportation, Business Operations or other relevant discipline.
• Minimum 5 years of fleet, transportation or delivery operations experience, preferably with supervisory exposure.
• Experience managing drivers, delivery vehicles and daily dispatch operations is preferred.
• Basic computer proficiency, including Microsoft Excel and operational/transport systems.
• Strong planning, coordination and problem-solving skills.
• Able to respond quickly and make operational decisions in a fast-paced environment.
• Strong communication and people-management skills.
• Responsible, hands-on, hardworking and willing to work closely with ground operations.
• Able to work 6 days per week and rotating morning/night shifts.
• Knowledge of Singapore roads and last-mile/B2B delivery operations would be an advantage.

Responsibilities

• Lead and supervise the daily operations of the driver and delivery team, ensuring smooth and timely deliveries
• Plan and optimize daily delivery routes based on order volume, delivery locations and operational requirements
• Prepare daily driver and vehicle deployment schedules and ensure sufficient manpower and vehicle availability
• Coordinate and dispatch delivery vehicles and drivers according to the daily delivery plan
• Supervise drivers during cargo loading and dispatch, ensuring goods are loaded accurately and vehicles depart on schedule
• Monitor drivers' attendance, punctuality, productivity and overall work performance
• Track vehicles and delivery progress throughout the shift and proactively resolve delivery delays, vehicle breakdowns, accidents or other in-transit issues
• Handle loading discrepancies, missing goods, incorrect orders and other operational exceptions
• Coordinate closely with the Warehouse, Transport, Sales and Customer Service teams to resolve delivery-related issues
• Ensure drivers comply with company SOPs, road safety requirements and operational procedures

Skills

Leadership

Planning

Communication

People management

Problem solving

Education

Diploma in Logistics

Diploma in Supply Chain

Tools

Microsoft Excel

Job description

10X AI Technology Pte. Ltd. in Singapore is seeking a Fleet Operations Supervisor to lead the driver and delivery team, ensuring smooth and timely deliveries across urban routes.

You will plan daily routes, deploy drivers and vehicles, monitor performance, and coordinate with Warehouse, Transport, Sales and Customer Service to resolve issues. A Diploma in Logistics or related field and 5+ years in fleet/delivery operations are required.