DELIVERY LEAD – AUTOMATION

CWS - Cornerstone Workforce Solutions; Singapore; On-site; SGD 120,000 - 170,000; Full time

Benefits offered by this job

None

Job summary

Cornerstone Workforce Solutions seeks an experienced Delivery Lead – Automation to drive automation and technology transformation initiatives in Singapore. You will lead cross-functional teams, manage client relationships and ensure successful delivery across complex automation programs.

The role requires strong Agile practices, SDLC understanding and financial governance to deliver measurable business outcomes.

Qualifications

• Experience leading multi-team technology programs.
• Strong understanding of automation concepts and RPA.
• Proven track record in client-facing technology engagements.

Responsibilities

• Delivery Leadership: Own end-to-end delivery of automation projects, ensuring timelines, milestones, scope and quality expectations are met.
• Client & Stakeholder Management: Primary point of contact for customers, ensuring effective communication and issue resolution.
• Automation Delivery: Drive implementation and adoption of automation solutions with engineering and development teams.
• Agile & SDLC Management: Lead Agile delivery teams, manage sprint execution and governance.
• Project & Contract Management: Monitor SOWs, commitments and project scope.
• Financial Management: Manage budgets, forecasts and P&L-related activities.
• Risk & Governance: Identify delivery risks, mitigation plans and escalations.
• Team Leadership: Build high-performing cross-functional teams and optimize resources.
• Continuous Improvement: Establish delivery frameworks and scalable automation capabilities.
• Business Growth: Identify automation opportunities and support new engagements.

Skills

Delivery leadership

Stakeholder management

Agile delivery

Automation & RPA

SDLC & delivery governance

Job description

We are looking for an experienced Delivery Lead – Automation to drive the successful execution of automation and technology transformation initiatives.

The ideal candidate will have strong experience in project/program delivery, automation initiatives, Agile methodologies, stakeholder management and financial governance. You will be responsible for ensuring seamless delivery, managing customer relationships, leading cross-functional teams and driving measurable business outcomes.

Key Responsibilities

• Delivery Leadership: Own end-to-end delivery of automation projects, ensuring timelines, milestones, scope and quality expectations are met.
• Client & Stakeholder Management: Act as the primary point of contact for customers, ensuring effective communication, expectation management and timely issue resolution.
• Automation Delivery: Drive the implementation and adoption of automation solutions, working closely with engineering, technology and development teams.
• Agile & SDLC Management: Lead Agile delivery teams, manage sprint execution, project planning, dependencies and delivery governance.
• Project & Contract Management: Monitor Statement of Work (SOW), contractual commitments, deliverables and project scope.
• Financial Management: Manage project budgets, cost forecasts, expenses, financial performance and P&L-related activities.
• Risk & Governance: Identify delivery risks, manage dependencies, develop mitigation plans and escalat critical issues.
• Team Leadership: Build and manage high-performing cross-functional teams, monitor team health and optimize resource allocation.
• Continuous Improvement: Establish delivery frameworks, improve operational processes and drive scalable automation capabilities.
• Business Growth: Identify additional automation opportunities, support solution development and contribute to new project engagements.

Technical Skills & Experience Required

• Strong understanding of Automation, RPA and Intelligent Automation concepts.
• Familiarity with automation platforms, tools, integrations and supporting applications.
• Understanding of Software Development Life Cycle (SDLC) and technology delivery frameworks.
• Experience with Agile, Scrum, sprint planning and delivery management.
• Ability to manage technology teams across engineering, development and business functions.
• Experience in managing complex, multi-team technology or automation programs.

What We're Looking For

• 5–8+ years of experience in project management, program delivery or technology delivery leadership.
• Proven experience managing complex client-facing technology engagements.
• Strong customer relationship and stakeholder management skills.
• Experience in project financials, budgeting, forecasting and P&L management.
• Excellent communication, negotiation and problem-solving abilities.
• Ability to manage multiple priorities, delivery dependencies and tight timelines.
• PMP, Certified ScrumMaster (CSM) or equivalent Agile/project management certification preferred.
• Self-driven professional with strong leadership and decision-making capabilities.

Why Join Us?

Be part of challenging automation and technology transformation engagements, working with diverse teams and driving impactful delivery outcomes.