Deal Desk Analyst

Wwshemi; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Generous benefits package

RSU stock options

Career development opportunities

AI training and tools access

Excellent onboarding

Mentor and buddy program

Inclusive workplace culture

Job summary

Datadog is hiring a Deal Desk Analyst in Singapore to support the Global Sales Team with quoting and deal structuring. You will work cross-functionally with Sales Operations, Billing, Contracts and Legal to ensure deals align with policies and maximize customer value.

The role emphasizes collaboration across legal, contracts, revenue, finance and product management, and invites innovative AI-driven solutions to streamline processes in a hybrid work environment.

Qualifications

• 2+ years of experience in sales operations, deal desk or related roles.
• Knowledge of revenue recognition principles.
• Strong attention to detail and ability to multi-task.
• Excellent communication skills in a fast-paced environment.
• Experience with Salesforce and CPQ is a plus.

Responsibilities

• Develop knowledge of licensing and pricing models to support deal structuring.
• Provide quoting and deal support to global sales teams.
• Negotiate deals with customers as needed.
• Collaborate with legal, contracts, revenue, and finance teams.
• Identify AI-powered automations to improve efficiency and scale operations.
• Serve as point of contact for deal pricing matters.

Skills

Deal desk experience

Sales operations

Communication skills

Attention to detail

Multi-tasking

Education

Bachelor's degree in Business or related field

Tools

Salesforce

CPQ

Excel

PowerPoint

Job description

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.

As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
• Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols and business rules
• Partner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operations

Who You Are:

• At least 2years of overall experience including related processes such as sales operations, finance, sales strategy or sales enablement
• Working knowledge of revenue recognition principles
• Strong attention to detail
• Ability to multi-task
• Strong communication skills
• Ability to work in fast paced, high pressure environment
• Strong quantitative skills
• Strong MS Word, Excel and PowerPoint skills

Bonus Points:

• Experience with Salesforce and CPQ
• Hands-on experience using AI tools such as Claude, ChatGPT, or similar - and a genuine interest in applying AI to automate and scale business processes

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram (https://www.instagram.com/datadoghq/?hl=en), LinkedIn, (https://www.linkedin.com/company/datadog) and Datadog Learning Center. (https://learn.datadoghq.com/)

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices (https://www.datadoghq.com/legal/candidate-legal-notices/) for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form (https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform). This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice (https://www.datadoghq.com/legal/applicant-candidate-privacy/). For information on our AI policy, please visit Interviewing at Datadog AI Guidelines (https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/).