Roles & Responsibilities
Data Center Hands & Feet Technician
Company: VIONDATA PARTNERS PTE. LTD.
Location: Singapore
Key Responsibilities
Data Centre Operations
- Perform routine inspections and health checks of data centre facilities and IT equipment.
- Monitor servers, racks, storage systems, network devices and environmental conditions.
- Execute remote hands requests from engineering teams, customers and vendors.
- Support maintenance activities and infrastructure upgrades.
Hardware Support
- Rack and stack servers, storage systems, switches, routers and firewalls.
- Install, replace and upgrade hardware components including hard drives, memory modules, power supplies, NICs and optical transceivers.
- Perform basic hardware diagnostics and troubleshooting.
Cabling & Connectivity
- Install, test and label copper and fibre optic cabling.
- Perform network patching and structured cabling activities.
- Maintain cable management standards and documentation.
Incident & Change Support
- Respond to incidents and service requests within agreed SLA timelines.
- Support approved change implementation activities.
- Escalate complex technical issues to engineering teams.
- Update ticketing systems with accurate work logs and status updates.
Asset & Inventory Management
- Maintain hardware inventory and spare parts records.
- Conduct rack space and equipment audits.
- Track asset movements and hardware disposal activities.
Vendor Coordination & Compliance
- Escort vendors within secure data centre facilities.
- Coordinate equipment deliveries and installations.
- Follow security, access control, EHS and ITIL operational procedures.
Requirements
Experience
- Minimum 1 year of experience in a data centre or IT infrastructure environment.
- Experience with server installation, rack & stack and structured cabling.
- Familiarity with Windows and Linux server environments is advantageous.
Qualifications
- Diploma or Bachelor’s Degree in Information Technology, Computer Science, Electronics or a related discipline.
Skills
- Knowledge of server hardware and networking equipment.
- Experience with structured copper and fibre cabling.
- Basic hardware troubleshooting skills.
- Familiarity with ITSM tools such as ServiceNow, Jira or Remedy.
- Good documentation and communication skills.
- Strong attention to detail and ability to work independently.
Compensation
3000S$ to 3500S$ per month + Health Insurance