Data Executive - Programme Operations

SPD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A nonprofit organization in Singapore seeks a database manager to oversee data integrity, conduct analysis, and prepare reports. The role requires strong communication skills and the ability to manage databases using tools like Excel and Power BI. Ideal candidates hold a diploma or degree and have relevant experience, although fresh graduates are encouraged to apply. This position plays a vital role in supporting the employability of Persons with Disabilities, ensuring quality service delivery and compliance with program standards.

Qualifications

• 2 years of relevant experience preferred but fresh graduates are welcome to apply.
• Ability to articulate ideas clearly and write well.
• Good understanding of data integrity, and data governance best practices.

Responsibilities

• Manage and ensure the integrity of databases.
• Conduct data tracking, extraction, and reporting.
• Prepare progress reports and success stories.

Skills

Communication Skills

Database Management

Data Analysis

Interpersonal Skills

Problem-Solving

Education

Diploma or Degree in any discipline

Tools

Excel

Power BI

Tableau

SQL

Job description

Key Responsibilities

• Manage, update, and ensure the integrity of databases containing client, employer, and referral agency information.
• Conduct data tracking, extraction, and reporting to measure programme performance against milestones and outcome indicators.
• Develop dashboards, performance metrics, and visualization reports to support strategic planning and management decision‑making.
• Perform trend analysis and predictive analytics to identify opportunities, risks, and areas for programme improvement.
• Liaise with IT vendors and internal stakeholders to enhance database systems, ensure data security, and implement best practices in data governance.
• Provide training and guidance to colleagues on proper database usage, data entry standards, and reporting tools.

Program Operations

• Be responsible for submission of claims to funders and engage them in case reviews, including seeking funding approval for appeal cases.
• Conduct periodic review and update Standard Operating Procedures and workflows to ensure service delivery is seamless and aligned with programme standards and service standards.
• Facilitate annual programme audits and service quality assessments.
• Prepare progress reports, case compilations, and success stories to highlight outcomes and promote inclusive hiring.
• Collaborate with external agencies and stakeholders on projects that improve the employability of Persons with Disabilities (PWDs).

Job Holder Requirements

• Diploma or Degree in any discipline with 2 years of relevant experience preferred but fresh graduates are welcome to apply.
• Strong communication, negotiation, and interpersonal skills with the ability to write well and articulate ideas clearly.
• Proven experience in database management, data analysis, and use of reporting/visualization tools (e.g., Excel, Power BI, Tableau, or SQL).
• Strong analytical mindset with advanced computer skills.
• Good understanding of data integrity, and data governance best practices.
• A strong team player with initiative, adaptable, and able to build rapport with internal and external stakeholders.
• Resourceful in problem‑solving and offering viable solutions.
• Ability to multi‑task effectively.