Data Centre SRE & IT Operations Lead

CSIT Singapore; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

CSIT Singapore is seeking a System Reliability Engineer for the data centre to ensure reliable IT operations and seamless service delivery. You will work with cross-functional teams to monitor IT devices, manage incidents, and support capacity planning.

The role emphasizes observability, out-of-band access, and adherence to SRE principles to improve reliability and performance across data centre infrastructure.

Qualifications

• Background in Computer Science, Computer or Electrical Engineering, Information Technology or a related field.
• Good technical knowledge in IT infrastructure, including servers, storage, networking, and cloud technologies.
• Proficient in IT management software and tools.
• 2 years of working experience in IT operations is preferred.
• Fresh graduates are welcomed to apply.

Responsibilities

• Oversee and manage IT operations within the data centre, including day-to-day monitoring, incident management, and problem management.
• Lead the end-to-end incident management lifecycle from troubleshooting to post-incident analysis.
• Develop and maintain documentation on IT infrastructure, operations and procedures.
• Perform capacity planning to ensure scalable IT infrastructure for future demands.
• Collaborate with Data Centre Facilities on power, cooling, and physical infrastructure matters.
• Design and implement an observability platform and network monitoring for real-time alerts.
• Implement and manage remote management tools for out-of-band access to IT devices and servers.
• Define, implement, and track SRE metrics including SLO/SLI and error budgets.

Skills

IT Operations

SRE

Cloud Technologies

Incident Management

Observability

Out-of-Band Access

Education

Bachelor's degree in CS/Engineering/IT

Tools

Monitoring Tools

ITSM Software

Remote Management Tools

Job description

CSIT Singapore is seeking a System Reliability Engineer for the data centre to ensure reliable IT operations and seamless service delivery. You will work with cross-functional teams to monitor IT devices, manage incidents, and support capacity planning.

The role emphasizes observability, out-of-band access, and adherence to SRE principles to improve reliability and performance across data centre infrastructure.