Data Centre Site Ops Specialist (24x7 On-Call)

STTGDC; Singapore; On-site; SGD 47,000 - 62,000; Full time

Job summary

STTGDC, a Singapore-headquartered data centre provider with a global footprint, seeks a Specialist, Data Centre Site Operations (DCSO) to manage and maintain large-scale data centre infrastructure for 24x7 operations in a rotating shift.

You will monitor BMS and critical facilities equipment, respond to incidents, document activities in the ticketing system, and coordinate with contractors and vendors. Prior DC facilities experience and ITIL knowledge are advantageous.

Qualifications

• Minimum NITEC or Diploma in Computing/Electrical/Mechanical Engineering.
• 1 year of relevant 24x7 DC facilities operations; fresh grads welcome.
• General knowledge of M&E systems and network infrastructure.
• Broad DC facilities knowledge (PDUs, UPS, Chiller, etc.)

Responsibilities

• Work in rotating shifts to support 24x7 onsite data centre operations.
• Monitor M&E systems and related facilities equipment including safety systems.
• Act as first responder and Level 1 escalation for onsite incidents; troubleshoot on-site M&E.
• Respond to remote hands requests within SLAs.
• Document activities in the ticketing system per ITIL guidelines.
• Develop and update SOPs and Emergency Operating Procedures for DSCO.
• Coordinate and supervise contractors and vendors onsite.
• Assist preventive and reactive maintenance with minimal disruption.
• Carry out duties as assigned by Team Leads and Management.

Skills

M&E knowledge

24x7 operations

Safety compliance

Team collaboration

Troubleshooting

Education

NITEC / Diploma in Electrical/Mechanical Engineering or Computing

Tools

BMS systems

ITIL framework

Job description

STTGDC, a Singapore-headquartered data centre provider with a global footprint, seeks a Specialist, Data Centre Site Operations (DCSO) to manage and maintain large-scale data centre infrastructure for 24x7 operations in a rotating shift.

You will monitor BMS and critical facilities equipment, respond to incidents, document activities in the ticketing system, and coordinate with contractors and vendors. Prior DC facilities experience and ITIL knowledge are advantageous.