Data Centre Ops Lead — Monitoring, Backups & Incidents

ALPHAEUS PTE. LTD.; Singapore; In loco; SGD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

ALPHAEUS PTE. LTD. is seeking an experienced Data Centre Operations Lead in Singapore. You will oversee daily data centre activities, supervise staff rosters, and manage infrastructure monitoring, backups, and escalation processes to meet service levels.

You will coordinate incident resolution with infrastructure teams, vendors and partners, maintain records and SOPs, and ensure secure access controls and accurate physical inventories across the centre.

Competenze

• Relevant experience in data centre operations with team leadership.
• Practical knowledge of infrastructure monitoring and SLA-based delivery.
• Experience with enterprise backup operations and off-site media handling.
• Familiarity with backup platforms such as Veritas NetBackup.
• Understanding of monitoring tools and event escalation processes.
• ITIL Foundation knowledge is advantageous.

Mansioni

• Lead daily data centre operations and supervise the team shifts.
• Schedule monthly duty rosters and monitor performance.
• Oversee monitoring of network, servers, applications, and infra alerts.
• Monitor backups and coordinate tape handling and off-site prep.
• Maintain incident logs and coordinate fault resolution with teams and vendors.
• Track services across Windows, SQL, SAP and web apps and escalate as needed.
• Coordinate remote hands activities for server and network restarts.
• Maintain SOPs, rack diagrams, inventories and records.
• Oversee access control, rack keys, labeling and decommissioning records.
• Monitor facility alerts for cooling, UPS, water and fire alarms; escalate when needed.
• Support audits and report incidents, SLAs and outstanding issues.
• Ensure proper shift handovers and follow-up on unresolved incidents.

Conoscenze

Team supervision

Infrastructure monitoring

Incident escalation

SLA delivery

Backup operations

Veritas NetBackup

SolarWinds

ITIL Foundation

Strumenti

Veritas NetBackup

SolarWinds

IBM Tivoli

Descrizione del lavoro

ALPHAEUS PTE. LTD. is seeking an experienced Data Centre Operations Lead in Singapore. You will oversee daily data centre activities, supervise staff rosters, and manage infrastructure monitoring, backups, and escalation processes to meet service levels.

You will coordinate incident resolution with infrastructure teams, vendors and partners, maintain records and SOPs, and ensure secure access controls and accurate physical inventories across the centre.