Data Centre Operations Support

SEDHA CONSULTING PTE. LTD.; Singapore; On-site; SGD 48,000 - 78,000; Full time

Job summary

SEDHA CONSULTING PTE. LTD. is seeking a facilities and IT operations professional to oversee the infrastructure, security, and IT service delivery across mission-critical systems.

The role involves monitoring power, cooling, access control, and IT operations, with responsibility for incident handling, change processes, and documentation to ensure operational readiness and compliance.

Qualifications

• Diploma/Degree in IT, Facilities Management, or related field.
• Understanding of infrastructure systems and IT operations.
• Knowledge of security principles and compliance requirements.
• Strong problem-solving and analytical skills.
• Excellent communication and coordination abilities.
• Ability to work in shifts or respond to emergencies when required.

Responsibilities

• Monitor and maintain critical infrastructure including power systems (UPS, PDUs), cooling systems, and fire suppression systems.
• Conduct regular environmental monitoring checks (temperature, humidity, water leakage).
• Coordinate with vendors and teams for infrastructure issue resolution.
• Support facility maintenance activities and equipment installations.
• Maintain cable management and facility organisation.
• Ensure facility cleanliness and operational readiness.

Skills

Infrastructure knowledge

IT operations

Security principles

Analytical skills

Communication & coordination

Shift flexibility

Education

Diploma/degree in IT or Facilities Management

Job description

Key Responsibilities

Infrastructure Management

• Monitor and maintain critical infrastructure including power systems (UPS, PDUs), cooling systems, and fire suppression systems
• Conduct regular environmental monitoring checks (temperature, humidity, water leakage)
• Coordinate with vendors and teams for infrastructure issue resolution
• Support facility maintenance activities and equipment installations
• Maintain cable management and facility organisation
• Ensure facility cleanliness and operational readiness

Physical Security

• Monitor and manage access control systems and CCTV operations
• Handle visitor management and escort duties
• Maintain security logs and access records
• Ensure compliance with physical security policies
• Report security incidents and anomalies

IT Operations

• Monitor IT systems health and performance
• Perform basic troubleshooting and system administration tasks
• Support backup operations and disaster recovery procedures -
• Process service requests and support incident management
• Assist with change management activities
• Monitor security alerts and perform basic security checks
• Support user access management

Documentation & Reporting

• Maintain facility layout and infrastructure records
• Update system and operational documentation
• Track IT and infrastructure assets
• Log activities and incidents
• Generate regular operational reports
• Keep maintenance records current

Experience and Skills Needed

Qualifications

• Diploma/Degree in IT, Facilities Management, or related field - Experience in IT operations or data centre operations
• Understanding of infrastructure systems and IT operations
• Knowledge of security principles and compliance requirements
• Strong problem-solving and analytical skills
• Excellent communication and coordination abilities
• Ability to work in shifts or respond to emergencies when required

Desired Certifications

• ITIL Foundation
• Data Centre Operations certification
• Basic IT infrastructure certifications
• Security awareness certification