Data Centre Engineer

Goldtech Resources Pte Ltd; Singapore; On-site; SGD 60,000 - 95,000; Full time

Job summary

Goldtech Resources Pte Ltd in Singapore seeks a detail-oriented Data Centre Engineer to support 24/7 data center operations, monitoring, troubleshooting and maintaining network systems for high availability.

The role requires responding to alerts, coordinating with vendors, and ensuring security and compliance, with CCNA certification being advantageous and familiarity with SolarWinds/PRTG useful.

Qualifications

• Diploma or Degree in Computer Science or related field.
• Familiarity with monitoring tools SolarWinds or PRTG.
• Knowledge of network devices and basic troubleshooting.
• CCNA certification is advantageous.
• Experience in data center operations preferred.
• Strong communication and proactive, team-oriented approach.

Responsibilities

• Monitor alerts and events, escalating issues in a timely and appropriate manner.
• Troubleshoot and monitor network activity to identify and resolve faults.
• Isolate and diagnose issues, escalating to higher-level support or vendors as needed.
• Collaborate with internal departments to address network and system issues.
• Proactively monitor data center network systems and connectivity to prevent downtime, coordinating resolution with vendors or second-level support teams.
• Log and submit problem management records, assigning tasks to the appropriate parties in accordance with guidelines.
• Ensure strict adherence to physical security procedures.
• Perform basic troubleshooting and configuration of network switches and devices.
• Understand customer issues while maintaining trust and managing expectations.

Skills

Network troubleshooting

Team collaboration

Communication skills

Proactive mindset

Education

Diploma or Degree in Computer Science

Tools

SolarWinds

PRTG

Excel macros

Pivot tables

Job description

Job Description:

We are seeking a detail-oriented Data Centre Engineer to support our 24/7data center operations. The role involves monitoring, troubleshooting andmaintaining network systems to ensure high availability and optimalperformance.

Key Responsibilities:

• Monitor alerts and events, escalating issues in a timely and appropriate manner.
• Troubleshoot and monitor network activity to identify and resolve faults.
• Isolate and diagnose issues, escalating to higher-level support or vendors as needed.
• Collaborate with internal departments to address network and system issues.
• Proactively monitor data center network systems and connectivity to prevent downtime, coordinating resolution with vendors or second-level support teams.
• Log and submit problem management records, assigning tasks to the appropriate parties in accordance with guidelines.
• Ensure strict adherence to physical security procedures.
• Perform basic troubleshooting and configuration of network switches and devices.
• Understand customer issues while maintaining trust and managing expectations.

Job Requirements:

• Diploma or Degree in Computer Science or a related discipline.
• Familiarity with monitoring tools such as SolarWinds or PRTG.
• Knowledge of network devices and basic network troubleshooting.
• CCNA certification is advantageous.
• Proficiency in Excel functions include macros and pivot tables.
• Experience or knowledge of data center operations is preferred.
• Strong communication skills and a proactive, team-oriented approach.