Data Center Technician

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD is seeking a facilities management professional to supervise preventive maintenance and ad-hoc works on mechanical, electrical, and other installed M&E systems. The role requires fault assessment, escalation, and ensuring service continuity across critical facilities.

You will prepare SOPs/MOPs/EOPs, monitor equipment, and support 24x7 rotating shifts. The position involves coordinating with the DC Ops Manager and Site Lead to manage day-to-day FM

Qualifications

• Strong understanding of M&E infrastructure and facilities management.
• Experience with ACMV, electrical or fire systems is advantageous.
• Ability to assess faults and contain issues to maintain system continuity.
• Willingness to work 24x7 rotating shifts.

Responsibilities

• Good understanding of M&E infrastructure.
• Supervise preventive maintenance and ad-hoc works orders on M&E systems, ensuring timely and quality work.
• Carry out site fault impact assessment and contain fault to maintain service continuity.
• Escalate incidents per escalation process and follow site procedures.
• Prepare and review SOPs, MOPs and EOPs.
• Monitor equipment and report daily conditions; assist in FM operations management.
• Support 24x7 rotating shifts and manage day-to-day FM operations with the DC Ops Manager/Site Lead.
• Ensure planned service schedules are executed and meet commitments.
• Train staff on work processes and manage engineers’ competencies.
• Manage staff deployment, attendance, and safety at site, while maintaining client relationships.
• Coordinate with onsite vendors and provide solution proposals to clients.

Skills

M&E knowledge

Job description

• Good understanding of M&E infrastructure.

• Supervise preventive maintenance activities and ad-hoc works orders on mechanical, electrical and other installed M&E systems and ensure timely and quality work.

• Experience working in critical M&E facilities or experience in ACMV, electrical or fire systems will be an advantage.

• Able to carry out impact assessment during system fault and technically sound to contain fault to ensure M&E system service continuity.

• Ensure proper escalation in accordance to incident escalation process.

• Carry out work in accordance to site processes and requirements.

• Proactively look out for site abnormalities and possible areas of improvement, recommend solutions and put up proposal to Supervisor.

• Able to prepare and review SOPs, MOPs and EOPs.

• General facilities duties, including monitoring of equipment and report on daily condition.

• Any other duties assigned by Supervisor.

• Able to support 24x7 rotating shifts.

• Assist DC Ops Manager / Site Lead to manage day to day FM operations of accounts

• Ensure fulfilment of scheduled commitments for FM teams

• Ensure good planning and execution of service schedules

• Assist in training staff members on proper work processes, operating procedures, equipment servicing, etc., and manage FM engineers’ technical competencies

• Manage Staff deployment and attendance administration

• Motivate site staff and ensure safe & conducive work environment

• Manage customers’ expectation and deliverables and establish rapport for long term customer relationship

• Manage onsite vendors and ensure timely and quality work

• Provides solution proposals to clients for issues encountered onsite

• Provide support to other FM site Teams for any emergency situations

• Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives, and operational processes

• Responsible for FM Quotation submission and obtain of Vendor quotation

• Ensure toolbox / daily ops meeting to be conducted c/w MOM

• To provide regular support to update of the Asset Management, Risk Management, Incident Management, Weekly Report, Monthly Report and Quarterly Report

• Review and provide close support to the onsite team to generate the Lifecycle replacement programme, create opportunities to meet sales revenue targets