Data Center Operations Technician – Servers & Networking

Google; Singapore; Hybrid; SGD 55,000 - 90,000; Full time

Job summary

Google’s Hardware Operations team in Singapore seeks an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software within our cutting-edge data centers. You will handle networking components and participate in small project teams on larger installations.

Role requires lifting, shift flexibility, and willingness to travel; successful candidates will have a background in IT hardware, data center operations, and hands-on troubleshooting within

Qualifications

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Ability to travel domestically and internationally up to 15% of the time.
• Bachelor's degree or equivalent practical experience.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience in Linux professional institute certificate or equivalent working with Linux or Unix systems.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role.
• Experience in project leadership and management.
• Experience working within a data center or network operation center environment.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Skills

Mechanical/electrical systems assembly

OS/Server/Networking troubleshooting

Physical lifting 50lb

Shift work flexibility

Domestic/international travel 15%

Education

Bachelor's degree or equivalent practical experience

Tools

Linux (Red Hat, Slackware, Fedora, SUSE, Ubuntu, Debian, Gentoo)

Unix (Solaris, AIX, HP-UX, BSD)

IT equipment repair / systems administration

Network deployment engineering

Help desk / support roles

Job description

Google’s Hardware Operations team in Singapore seeks an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software within our cutting-edge data centers. You will handle networking components and participate in small project teams on larger installations.

Role requires lifting, shift flexibility, and willingness to travel; successful candidates will have a background in IT hardware, data center operations, and hands-on troubleshooting within