Data Center Operations Technician — 24/7 On-Site Hardware Expert

Amazon Inc.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

Amazon Asia-Pacific Resources Private Limited (Singapore) is seeking a Data Center Operations Technician to join the Infrastructure Operations team. You will help manage on-site IT hardware and support the scale of AWS data centers, ensuring reliability and security while meeting safety standards and cost targets.

The role encompasses hardware lifecycle management, rack installation, break-fix, network troubleshooting, on-call duties and change management.

Qualifications

• 2+ years of computer hardware troubleshooting and repair.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Manage on-site hardware lifecycle of IT infrastructure.
• Maintain data center infrastructure as part of the Operations team.
• Install server racks and perform hardware break-fix.
• Troubleshoot networking issues and respond to urgent outages.
• Work on tickets, first-line hardware troubleshooting.
• Participate in on-call rotations and change management.
• Assist in documentation and process improvements.
• Attend team meetings for metrics analysis and daily/weekly goals.

Skills

Hardware troubleshooting

Networking

Customer handling under pressure

Education

High school diploma or equivalent

Job description

Amazon Asia-Pacific Resources Private Limited (Singapore) is seeking a Data Center Operations Technician to join the Infrastructure Operations team. You will help manage on-site IT hardware and support the scale of AWS data centers, ensuring reliability and security while meeting safety standards and cost targets.

The role encompasses hardware lifecycle management, rack installation, break-fix, network troubleshooting, on-call duties and change management.