Data Center Operations Technician (24x7 On‑Site Hardware)

Amazon Web Services (AWS); Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Amazon Asia-Pacific Resources Private Limited (Singapore) operates AWS data centers and seeks a Data Center Technician to join the Infrastructure Operations team. You will support hardware lifecycle, install racks, and manage server hardware in a high-density data center environment.

You will troubleshoot issues, ensure operational stability, and work 24/7 with a collaborative team to meet service level objectives.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

Responsibilities

• On-site management of hardware lifecycle for IT infrastructure including rack installation and replacement.
• Troubleshoot server, network, and hardware issues and respond to emergent situations affecting operations.
• Meet SLAs for trouble tickets, provide first-line hardware troubleshooting, and participate in 24x7 shift rotation.

Skills

Hardware troubleshooting

Networking experience

Customer interaction under pressure

Education

High school diploma

Job description

Amazon Asia-Pacific Resources Private Limited (Singapore) operates AWS data centers and seeks a Data Center Technician to join the Infrastructure Operations team. You will support hardware lifecycle, install racks, and manage server hardware in a high-density data center environment.

You will troubleshoot issues, ensure operational stability, and work 24/7 with a collaborative team to meet service level objectives.