Data Center Operations Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an IT Operations professional to oversee data centre services in Singapore. The role focuses on monitoring and managing systems, networks, and facilities, with incident handling and desk management at the core.

You will perform computer operations, assist in disaster recovery planning, and ensure SLAs are followed while maintaining accurate IT documentation and monthly reports.

Responsibilities

• Support the organisation's data centre services through monitoring and management for system, network and facilities
• Perform computer operations including account and tape management
• Incident management and act as escalation point to any facilities and system / network
• Manage and administer the service desk operations
• System alert monitoring and perform necessary escalation
• Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
• Assist in planning and execution of disaster recovery activities
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Review of the data centre operations and report any gaps and issues
• Maintain proper IT documentation and prepare monthly reporting

Job description

PERSOL Singapore Pte Ltd is seeking an IT Operations professional to oversee data centre services in Singapore. The role focuses on monitoring and managing systems, networks, and facilities, with incident handling and desk management at the core.

You will perform computer operations, assist in disaster recovery planning, and ensure SLAs are followed while maintaining accurate IT documentation and monthly reports.