Data Center Operations Lead & Facilities Technician

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

JLL, a premier real estate and data center services provider in Singapore, seeks a Data Center Facility Technician to lead daily operations and coordinate with vendors. The role emphasizes reliable infrastructure, incident management, and compliance with safety and service standards.

You will monitor critical facilities, manage the service desk, and support disaster recovery efforts while collaborating with internal stakeholders to maintain optimal DC performance.

Qualifications

• Diploma in Computer Science or equivalent.
• Data Centre Certification such as CCDP or equivalent.
• At least 3 years in Data Centre Operations, Facilities Monitoring & Management.
• Familiar with DC facilities: CRAC, fire suppression, water detection, UPS, etc.
• Familiar with Service Desk operations and incident management process.
• Basic understanding of MEP systems.

Responsibilities

• Lead a team of contractors or vendors for daily data centre operations.
• Perform data centre operations and inspections for infrastructure systems and facilities.
• Monitor alerts and escalate as needed.
• Manage incident handling and escalation for facilities and system downtime.
• Oversee service desk operations.
• Ensure safe site activities and proper documentation of licenses and permits.
• Coordinate with business units on utilities and facilities issues.
• Assist in disaster recovery planning and execution.
• Maintain building records, CMMS data, and asset register.
• Provide clear communication and problem solving as part of the team.

Skills

Leadership

Analytical thinking

Problem solving

Communication

Interpersonal skills

Education

Diploma in Computer Science

Data Centre Certification (e.g., CCDP)

Job description

JLL, a premier real estate and data center services provider in Singapore, seeks a Data Center Facility Technician to lead daily operations and coordinate with vendors. The role emphasizes reliable infrastructure, incident management, and compliance with safety and service standards.

You will monitor critical facilities, manage the service desk, and support disaster recovery efforts while collaborating with internal stakeholders to maintain optimal DC performance.