Data Center Technician

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; Vor Ort; SGD 42.000 - 72.000; Vollzeit

Zusammenfassung

Jones Lang LaSalle (JLL) in Singapore is seeking a Data Centre Operation Technician to support day-to-day data centre operations. You will troubleshoot, coordinate with vendors and report to the Data Centre Operation Site Lead.

You will lead a team of contractors, monitor DC infrastructure, manage incidents, and ensure safe, documented activities on site in Singapore.

Qualifikationen

• Diploma in Computer Science or equivalent.
• Data Centre Certification such as Certified Data Centre Professional.
• At least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management.
• Familiar with Data Centre facilities including CRAC, fire suppression systems, water detection, UPS, etc.
• Familiar with Service Desk operations and incident management processes.
• Basic understanding of MEP system operations.

Aufgaben

• Lead a team of contractors or vendors and support the daily data centre operations.
• Perform data centre operations and inspections, including monitoring of infrastructure systems, DC environment and facilities.
• Monitor critical facilities and infrastructure system alerts and escalate as needed.
• Perform incident management and escalation for any facilities and system downtime.
• Manage and administer the service desk operations.
• Ensure safe systems on site activities are implemented.
• Liaise with UOB BU in regard to utilities and building services issues.
• Assist in planning and execution of disaster recovery activities.
• Maintain building records, licenses, permits and ensure proper documentation.
• Ensure procedures and SLAs are followed for service delivery and operations.
• Periodically review data centre operations and report gaps and issues.
• Prepare and update Data Centre and Service Desk monthly reports.
• Maintain the site asset database with CMMS updates.

Kenntnisse

Communications

Interpersonal skills

Analytical thinking

Problem solving

Ausbildung

Diploma in Computer Science

Data Centre Certification

Tools

CMMS

Jobbeschreibung

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

PositionSummary/Overview

TheDataCenterOperationtechnicianhasoverallresponsibilitytosupportthetroubleshootingandcoordinating activities pertaining to the day-to-day support of the data centers and critical facilities.He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities

• Leadateamofcontractorsorvendorsandsupportinthedailydatacentreoperations
• Performdatacentreoperations and inspections includingmonitoringandmanagementforinfrastructure systems, DC environment and facilities
• Monitorcriticalfacilitiesandinfrastructuresystemalertsandperformnecessaryescalation
• Performincidentmanagementandescalationpertainingtoanyfacilitiesandsystemdowntime
• Manageandadministertheservicedeskoperations
• Ensure the implementation of safe systems on site activities.
• LiaisonwithUOBBUsinregardtoutilities,buildingservices /facilitiesandsystemsissues
• Assistintheplanningandexecutionofdisasterrecoveryactivities
• Administerandensurebuildingrecords,licenses,permitandetcareproperlydocumented.
• Ensure procedures, processes and service level are being followed for any service delivery andoperations
• Periodicreviewofthedatacentreoperationsandreportanygapsandissues
• PrepareandupdateofDataCentreandServiceDeskmonthlyreport
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education&Experience

• PossessaDiplomainComputerScienceorequivalent
• PossessDataCentreCertificationssuchasCertifiedDataCentreProfessional
• Possessatleast3years’experienceinDataCentreOperations,FacilitiesMonitoring&Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• FamiliarwithServiceDeskoperationsandincidentmanagementprocess
• BasicunderstandingontheoperationofMEPsystems
• Resourceful,analyticalandproblemsolvingskill
• Goodcommunicationsandinterpersonalskills

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at @jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.